Event Manager - Hilton New Orleans Riverside bei Hilton New Orleans Riverside

The Hilton New Orleans Riverside is looking for an Event Manager to join their amazing team. Nestled between the iconic French Quarter and the vibrant Mardi Gras World, just steps from the cruise port, our Riverside property offers an unforgettable setting for events of every kind. With over 1,600 guest rooms and suites, 130,000+ sq. ft. of event space inspired by classic French design, and a variety of customizable packages, we’re equipped to create truly memorable experiences for groups of all sizes.

Pay Range: $27-$29 per hour + opportunity for Team quarterly bonus

What will I be doing?

As Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events.  You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.  Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience.   

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Organize, plan and prioritize your duties by developing plans and goals. 
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes. 
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. 
• Selling and influencing both internal and external clients. 
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. 
• Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. 
• Participate in customer site inspections and assist with the sales process as necessary. 
• Other duties as necessary based on business needs.  
• Regular attendance.  

#LI-JW1

%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Cstrong%3EWhat are we looking for?%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Arial;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cbr%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E✔️ Minimum of 1 year of event management experience%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E✔️ Flexibility to work weekends, evenings, or days based on group needs%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E✔️ Proficiency with Microsoft Office (Word, Excel, Outlook)%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E✔️ Experience with hotel property management systems, such as Delphi.fdc%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Cstrong%3EThe Benefits%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EWe support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EMedical Insurance Coverage Options –%26nbsp;for you and your family. Able to enroll after 90 days of employment%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EVision, dental, life and disability insurance%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EMental Health Resources%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EBest-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EGo Hilton travel discount program: 100 nights of discounted travel per calendar year%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EParticipating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ECareer growth and development%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ETeam Member Resource Groups%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ERecognition and rewards programs%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EAccess to your pay when you need it through DailyPay%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EInclusive family-building and fertility benefits%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EExpanded bereavement leave.%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EAdoption Assistance program%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EComplimentary meals in the cafeteria while on shift%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EComplimentary parking%3C/span%3E%3C/li%3E%3C/ul%3E Jetzt bewerben