%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EWork where%26nbsp;%3Cstrong%3Eevery moment%3C/strong%3E%26nbsp;matters.%3Cbr%3E%3Cbr%3EEvery day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.%3Cbr%3E%3Cbr%3EThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.%3Cbr%3EWith the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3EFinancial Clearance Supervisor%3C/strong%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3E%3Cu%3EPosition Summary:%3C/u%3E%3C/strong%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EWith leadership’s general direction, the Financial Clearance Supervisor coordinates a variety of functions within the Financial Clearance Department Units relating to insurance verification, patient payer benefits/eligibility, pre-payment, and denial review with focus on revenue recovery. Responsibilities include coaching and mentoring staff, performance improvement, performance evaluations, monitoring reports, standardizing workflows, ensuring compliance with HHC’s Consumer Financial Clearance Policy, identifying opportunities for process improvement/developing standard work and resolving escalated customer concerns.%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3E%3Cu%3EPosition Responsibilities:%3C/u%3E%3C/strong%3E%3C/p%3E%3Col style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:12px 0px;orphans:2;padding-left:40px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cli style=%22line-height:1.25;%22%3EOversight of a team(s) responsible for insurance verification; securing and documenting authorization; Pre-service estimates and collection; reviewing and appealing payer denials in accordance to standard work%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EResponsible for managing daily operations of assigned team, adjust as needed%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EAnalyze, assess and assign work priorities to assigned team%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EPartner with leadership team in reducing financial risk%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EProvide recommendations, identify risk and solutions for workflow efficiency by participating in or facilitating workgroups related to process improvement%3C/li%3E%3Cli style=%22line-height:1.25;%22%3ETeach, Coach and Mentor staff; Create career development plans%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EComplete performance evaluations; Manage team schedule and approve payroll%3C/li%3E%3Cli style=%22line-height:1.25;%22%3E%3Cspan lang=%22EN%22%3ETrue to HHC Mission and Values, demonstrate positive and effective relationships across the continuum and support a coordinated care experience including timely and accurate communication with internal and external business partners%3C/span%3E%3C/li%3E%3Cli style=%22line-height:1.25;%22%3E%3Cspan lang=%22EN%22%3ECollaborate and communicate with transitional care staff, clinical colleagues, medical offices and business partners%3C/span%3E%3C/li%3E%3Cli style=%22line-height:1.25;%22%3E%3Cspan lang=%22EN%22%3EAdherence to the practice of confidentiality, HIPAA and other state/federal regulations. Ensure compliance with regulatory and agency policies and procedures%3C/span%3E%3C/li%3E%3Cli style=%22line-height:1.25;%22%3E%3Cspan lang=%22EN%22%3EDemonstrate H3W Leadership behaviors and supports culture and team building initiatives.%3C/span%3E%3C/li%3E%3Cli style=%22line-height:1.25;%22%3ESome travel may be required- 20% of time%3C/li%3E%3C/ol%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3E%3Cu%3EKnowledge, Skills and Abilities:%26nbsp;%3C/u%3E%3C/strong%3E%3C/p%3E%3Col style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:12px 0px;orphans:2;padding-left:40px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cli style=%22line-height:1.25;%22%3EKnowledgeable in practices involving registration, insurance verification/authorization of services, payer benefit and payment, accounts receivable and/or coordination of services related to revenue cycle.%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EProblem Solving/Decision Making%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EConsiderable decision-making authority concerning the daily activities of the work unit, including providing recommendation and implementing department policy change.%26nbsp;%3C/li%3E%3Cli style=%22line-height:1.25;%22%3ERequires high level of analytical ability in order to gather and interpret information from various sources. Ability to make independent decisions.%26nbsp;%3C/li%3E%3Cli style=%22line-height:1.25;%22%3ERequires the ability to recognize problem situations and address appropriately. Ability to maintain confidentiality at all times. Must possess strong time management skills.%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EEPIC knowledge and experience (ADT/Grand Central)%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EStrong communication skills required, both written and verbal%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EAbility to adapt, respond to and lead diverse individuals through change%3C/li%3E%3Cli style=%22line-height:1.25;%22%3ECommunicate in an effective, timely, positive and professional%26nbsp;manner%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EProficient in Microsoft Office (Word, Excel, PowerPoint, etc.)%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EDemonstrated ability to lead a team in person and virtually%3C/li%3E%3Cli style=%22line-height:1.25;%22%3EAbility to increase and maintain employee engagement and patient satisfaction%3C/li%3E%3C/ol%3E
Qualifications:
Education: Bachelor’s Degree in Business or Health Administration or 8 years of an equivalent combination of education and experience.
Experience: Three (3) years of experience in a health care, medical office or insurance payer setting; Knowledgeable of practices related to insurance verification and authorization; experience with accounts receivable and/or payer appeal process; Prior experience leading individuals
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
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