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AMFM Healthcare is looking for a Lead Admissions Coordinator!

The Lead Admissions Coordinator oversees the admissions coordinators for their assigned program or region. Lead Admissions coordinators should be skilled sales professionals who are able to articulate to prospective clients the capabilities of the programs and services while facilitating communication between the prospective client and the clinical staff. Lead Admissions Coordinators should inspire and guide their team, provide strong leadership, and foster individual growth and development.  This role is instrumental in driving team performance, optimizing admissions processes, and ensuring that production goals are met or exceeded.

About Us

AMFM Healthcare is a leading provider of evidence-based mental health treatment with programs spanning California, Washington, Virginia, and Minnesota. We are committed to delivering compassionate, individualized care through a network of specialized programs that support people across all stages of life and levels of need.

Our mission is to provide high-quality mental health treatment in settings that foster healing, connection, and long-term wellness. Every program under the AMFM umbrella is grounded in clinical excellence, integrity, and a deep respect for the personal stories of those we serve.

Our Programs Include:

• A Mission for Michael: Our flagship program offers intensive, highly personalized residential mental health treatment in small, home-like environments. With a 6-8 client ratio per home, we provide 24/7 support from a multidisciplinary clinical team, incorporating traditional therapy, experiential modalities (art, music, equine), and a deep focus on each client’s lived experience.
  
  

• Mission Connection: A flexible, hybrid program designed to meet clients where they are—both literally and clinically. This outpatient service combines in-person and telehealth care for adults with primary mental health diagnoses such as anxiety, depression, and mood disorders. Mission Connection ensures consistent, personalized support that fits into the client’s real life.
  
  

• Mission Prep: A dedicated adolescent program that works with teens and their families to create sustainable change. Focused on treating primary mental health challenges, Mission Prep offers a blend of proven therapies and innovative interventions in a supportive, home-like setting. Family involvement is central to the treatment process, helping lay the foundation for long-term success and resilience.
  
  

From residential programs to hybrid and outpatient care, AMFM Healthcare is proud to offer a full continuum of mental health treatment options, delivered by passionate professionals who believe in treating the whole person—not just the diagnosis.

QUALIFICATIONS:

1. Must be 18 years or older to apply for this position.

2. Successful completion of the ADP Selective Screening Services background check as well as any other state, federal or company required background/record check.

3. Experience Requirement: 1+ years experience working in behavioral health admissions.

4. Minimum of an associates degreeHigh School Diploma or GED

5. Physical Requirements: Ability to work on a computer/keyboard, use electronic systems, communicate with others through written and verbal formats, ability to sit for long periods of time, listening, reading comprehension, lifting up to 10 lbs.

To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities:

1. Proficient multi-tasking capabilities with excellent communication skills and a positive attitude

2. Ability to maintain positive and friendly interpersonal relationships with coworkers from various departments and backgrounds, maintaining professionalism at all times.

3. Innate knowledge of the clinical, medical, and miscellaneous services provided to the clients.

4. Must manifest a thorough knowledge of computer skills including Microsoft Office, Adobe Acrobat, Quickbooks, CollaborateMD, G Suite products, and SalesForce CRM.

5. Excel at both written and verbal communications, able to send emails and communicate in a professional, appropriate tone to convey essential information; must be able to utilize the proper linguistic syntax and spelling.

DUTIES AND RESPONSIBILITIES:

The Admissions Coordinator will be assigned projects, based on his/her level of expertise, that include any, or all the following job responsibilities and other duties as assigned by leadership: 

1. Oversee and manage the admissions team, ensuring efficient workflows, clear communication, and alignment with department goals to foster a collaborative and high-performing environment.

2. Answer inbound calls from prospective clients and their families.

3. Conduct preliminary assessments to determine program eligibility and to assess client needs while maintaining accurate records of inquiries and admissions.

4. Gather and organize necessary documentation for the Director of Admissions and other department heads regarding client admissions and eligibility.

5. Schedule intake assessments and coordinate with clinical teams. 

6. Participate in all admissions department meetings.

7. Keep up to date on assigned admit caseloads and related responsibilities.

8. Guide potential clients through the admissions process, providing clear instructions while guiding families through the financial aspects of the program including insurance verification.

9. Advocate for the clients best interests and serve as a liaison point between the clients, their families, and the Clinical team.

10. Provide emotional support to families during the admission process.

Application Instructions:

Please submit your resume directly through this online job posting to be considered. We thank you for your interest in joining our team.

We are committed to providing reasonable accommodations to ensure equal opportunities for all candidates. If you require assistance or an accommodation due to a disability during the application process or while employed, please contact our HR department. We believe in creating an inclusive work environment where every individual can thrive.

AMFM Healthcare is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.