Operations Administrative Assistant bei Delta Dental of Washington

Are you ready to make a meaningful impact by creating operational clarity and keeping teams aligned and supported? As an Operations Administrative Assistant, you will be the central point of coordination for front desk operations, team communication, scheduling, and office logistics. Based in our Spokane office, you will manage essential administrative activities, streamline internal processes, and ensure a seamless experience for both employees and visitors while also partnering closely with our Colville office to support shared operational needs.

At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do – for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.

We offer a highly competitive medical, dental and vision plans as well offering a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position in Eastern Washington varies between $40,560.00 - $49,695.00. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza, intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

•  Manage the front desk by welcoming visitors, overseeing check-in and security procedures, and handling incoming calls with professionalism
•  Coordinate cross-team administrative support, including scheduling, meeting logistics, and internal communications
•  Oversee office operations such as mail distribution, supply management, and vendor coordination
•  Partner with Facilities to coordinate space planning, safety procedures, and day-to-day office needs
•  Maintain well-organized digital and physical filing systems for records, reports, and correspondence
•  Support internal events and trainings by coordinating materials, communication, and workspace setup
•  Use internal tools to manage administrative tasks, update records, and ensure efficient workflow tracking
•  Collaborate with the Colville office to ensure alignment on shared administrative processes
•  Prepare and route essential business documents, including refunds, appeals, and department-specific mail

The experience, skills, and education needed to succeed in the position are outlined below. These requirements are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of the role.

•  Committed to providing a positive experience for others while remaining calm, adaptable, and responsive in a fast-paced environment
•  Strong organizational skills with the ability to coordinate projects, meetings, and events across multiple teams and timelines
•  Strong communication skills with the ability to collaborate effectively across teams, departments, and levels of the organization
•  Proficient in Microsoft Office Suite (Outlook, Word, Excel) and standard office equipment
•  Able to maintain confidentiality and handle sensitive information with discretion
•  Reliable, punctual, and proactive in managing day-to-day responsibilities
•  High school diploma or GED, plus 2+ years of administrative, office coordination, or project support experience; or an equivalent combination of education and experience

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.