Hello, we’re L’Oréal. We’re not just building brands; we’re shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading—this might be the opportunity you’ve been searching for.A Day in the Life As a Clinic Support Executive, you’ll be the backbone of our SkinCeuticals and Skinbetter Science operations in Melbourne, Australia. Reporting into the L’Oréal Dermatological Beauty division, you’ll play a pivotal role in ensuring seamless sales operations, exceptional customer experiences, and account growth.Here’s what you’ll be working on:Sales Operations & Field Team Enablement: Process orders, coordinate logistics, and provide administrative support to the field sales team.Customer Experience & Account Onboarding: Manage customer inquiries, activate new clinic accounts, and ensure smooth transitions to Business Development Managers.Account Growth & Relationship Building: Proactively engage with Bronze-tier accounts, implement growth strategies, and support dormant account reactivation.We Are Looking For You’re a great match for this role if you have:Customer Centricity: A genuine passion for providing excellent service and building strong relationships.Operational Excellence: Proven experience in order processing, logistics coordination, and administrative support.Collaboration: Ability to work effectively with cross-functional teams, particularly field sales.Problem Solving: Strong analytical skills to address customer issues and delivery challenges.Data Management: Proficiency in CRM and ERP systems (e.g., Salesforce, Plexus, SAP).What’s In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)Real responsibility from day 1—there’s no sitting on the sidelines at L’Oréal.An environment where people of every ethnicity, social background, age, religion, gender, and sexual orientation—as well as people with disabilities—are accepted, can speak up, will thrive, and are celebrated!A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.Who We AreJoin us at L’Oréal, the world’s #1 beauty company present in over 150 markets. For over a century, we have been transforming—fueled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and better place for everyone & our planet.We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law. About L'Oreal Groupe, Australia and New Zealand The L'Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email to speak with our Talent Acquisition representative.We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.
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