Unity Care NW - Primary Care Behavioral Health Supervisor bei Unity Care NW

Compensation:

• Exempt/Salary
• The standard wage range for this role is $92,435 to $113,173 per year
• It may be possible to earn more over time up to $134,014 per year

Work Schedule:

• 40 hours per week
• Monday-Friday
• Day shifts only

Who We Are:

Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing more than 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve.

What We Value:

• Respect
• Integrity
• Accountability
• Collaboration
• Innovation
   

We strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a workforce of the very best talent, whose ambitions and values align with ours.

Job Summary:
 

We believe both physical and emotional health are important for overall health and wellness. The Primary Care Behavioral Health (PCBH) model embeds Behavioral Health Consultants (BHCs) into primary care teams to provide immediate, brief, population-focused behavioral health care. Unlike traditional outpatient therapy, PCBH emphasizes same-day access, short visits, and close collaboration with medical providers.
 

The Primary Care BH Supervisor is responsible for supervision of the primary care behavioral program at Unity Care NW and the employees within the department. The Supervisor's role is to ensure the integration duties are carried out successfully by the department employees. Job duties include the following:

1. Provides supervision to departmental staff:
 

a. Assigns duties to employees; provides daily guidance and supervision.

b. Reviews employee assignments and provides specific instructions on completion of tasks/responsibilities.

c. Provides and/or ensures employees receive instruction/training needed to successfully complete their assigned job responsibilities.

d. Ensures that employees are aware of, and adhere to, appropriate company policies and procedures.

e. Provides input into the maintenance and upkeep of departmental job descriptions.

f. Prepares and conducts performance appraisals, including establishment and implementation of developmental plans, for immediate staff.

g. Provides recommendations on hiring, corrective actions, and terminations; executes coaching. 

2. Provides leadership and direction to PCBH team:
 

a. Develops team goals and objectives in partnership with BH Director and Operations Manager.

b. Directs team performance and provides specific direction on completion of tasks/responsibilities.

c. Ensures employees receive instruction/training needed to successfully fulfill their roles.

d. Monitors team and individual performance using company performance standards and addresses issues as needed.

e. Prepares team policies and procedures in conjunction with team members.

f. Conveys all leadership communications and directives.

g. Maintains team performance measures within the appropriate levels as required by strategic and operational plans.

i. Prepares and conducts staff performance appraisals, including establishment and implementation of developmental plans.

ii. Executes hiring, promotion, disciplinary actions, and terminations. 

3. Provides operational leadership as an active, contributing participant in management-level planning and management:
 

a. Serves as a member of the Behavioral Health leadership team and the UCNW management team, participating in robust discussions and contributing to decision making and implementation of initiatives.

b. Develops and implements operational plans for the PCBH team, aligning them with departmental and organization-wide goals and objectives.

c. Works actively on enhancing clinical and leadership skills and effectiveness

4. Provides clinical supervision:

a. Provides clinical feedback and consultation to employees.

b. Provides clinical direction for complex issues.

c. Ensures appropriate clinical practice within scope. 

5. Develops the PCBH program:
 

a. Ensures all program procedures and workflows are accurate and up to date in collaboration with the BH ops manager.

b. Designs program solutions to meet clinical needs as they arise.

c. Trains/Retrains program and other impacted staff through program changes and development.

d. Represents and advocates for the PCBH program at meetings. 

6. Performs clinical counseling:
 

a. Provides clinical assessment and diagnosis to assigned patient population within the PCBH model.

b. Provides Primary Care behavioral interventions for assigned population.

c. Appropriately documents all patient interactions.

d. Consults with medical team around shared patients.

What We Offer:

• A friendly & team-based culture
• Clinical supervision for all therapists
• Opportunities for 1-on-1 & group collaboration with Medical Providers, Medical Care Team members, Psychiatric Nurse Practitioners & other Behavioral Health staff
• A competitive compensation package
• A salaried position without the overhead duties & cost of running a private practice
• Outpatient only with no call schedule
• In-house case management
• Malpractice insurance with tail coverage through the Federal Tort Claims Act (FTCA)
• Ongoing, in-house leadership training
• 1-on-1 executive coaching with our Organizational Development Specialist

Loan Repayment Application Opportunities:
 

Watch our video at UCNW Loan Repayment Program - YouTube to learn more about loan repayment opportunities at UCNW!

• Employment at UCNW counts towards eligibility for Public Service Loan Forgiveness – details can be viewed at Federal Student Aid.
• Eligible providers may apply for loan repayment through the National Health Service Corps (NHSC Loan Repayment Program | NHSC (hrsa.gov)) and/or the Washington Student Achievement Council (Washington Health Corps | WSAC) - NOTE: for supervisory roles, only your patient contact hours count towards the NHSC and WHC loan repayment commitments if you receive an award.

Generous benefits including:

• Medical, dental, & vision insurance
• 401(k) retirement plan with employer match after 1 year of eligibility
• 6 paid holidays
• Generous paid time off of 160 hours accrued in Year 1 gradually increasing to 248 hours per year over 10 years 
• Other paid leaves for Bereavement, Jury Duty & Bone Marrow/Organ Donation
• Life/Accidental Death & Dismemberment insurance
• Variety of optional insurances including Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, and Travel as well as Identity Theft Protection
• Flexible Spending Account
• Self-funded Health Savings Account on Base Medical Insurance Plan
• Employee Assistance Program 
• Alternative transportation incentives
• Healthy Living reimbursement 
• Unique programs including Medical Hardship Payroll Loans, Employee Referral Bonuses & Will preparation services 
• Continuing Education days/dollars
• Reimbursement of WA State license renewal fees

• Licensed in Washington State as an Independent Clinical Social Worker (LICSW), Mental Health Counselor (LMHC), Marriage & Family Therapist (LMFT) or Psychologist (or be eligible to obtain an independent license in Washington)
• Basic Life Support (BLS) certification (we can provide this upon start if not currently certified) 
• Five or more years of direct clinical experience with community health populations, preferably working in an integrated model
• Two or more years of experience supervising and mentoring employees
• Possesses a full understanding of the theory behind how procedures and practices are developed, beyond how they are used at UCNW, in order to effectively make significant contributions to policy and procedure development.

Preferred Qualifications

• Approved Supervisor as defined per Washington Administrative Code (WAC) 246-809-234 (or be eligible to obtain this) 
• Washington State Substance Use Disorder Professional (SUDP) certification 
• Knowledge of Integrated and Primary Care Behavioral Health models.
• Knowledge of state Medicaid mental health system functions, requirements, and changes, or proven ability to gain this knowledge. 
• Knowledge of the assessment and treatment of the full range of behavioral health disorders and familiarity with use of psychotropic medications. 
• Knowledge of the local community and private behavioral health and human services resources. 
• Knowledge of HIV/AIDS issues including prevention, and psychosocial aspects.
• Knowledge of how chronic medical issues and behavioral health interplay. 
• Able to perform behavioral health assessments, clinical documentation and report writing.
• Skilled in counseling techniques including short term treatment and crisis intervention.
• Possess knowledge, experience, and, where applicable, certification in specific treatment modalities. Examples of specific skills and modalities: Cognitive Behavior Therapy (CBT), Motivational Interviewing (MI), Behavioral Activation, Cognitive Processing Therapy (CPT), Common Elements Treatment Approach (CETA), Eye Movement Desensitization & Reprocessing (EMDR), Positive Parenting Programs, Mentalization Based Treatment (MBT), Dialectical Behavior Therapy (DBT), Trauma Focused-Cognitive Behavioral Therapy (TF-CBT), etc.
• Possesses BH clinical skills including, but not limited to: behavioral health assessments, screening, and referrals; direct individual therapy/crisis intervention; organization and facilitation of psycho-educational and support groups; case management, outreach, documentation of assessments and progress notes
• Must be able to follow all UCNW protocols, including those related to clinic administration, patient care, and completion of timely chart notes.
• Keyboarding speed of 30 wpm and data entry skills for charting; accuracy is essential.
• Proficiency in Microsoft Outlook, Word, Excel & PowerPoint as well as telehealth software.
• Ability to learn and use our Electronic Health Record system, payroll system, instant messaging software & online training systems.

Candidates who meet the requirements who have applicable experience or similar qualifications are encouraged to apply!

About Bellingham 

Live in a community consistently rated as one of the most desirable in the USA! Nestled on Bellingham Bay at the foot of the Cascade Mountains just a short distance from Seattle, Vancouver BC, and the San Juan Islands, Bellingham is home to over 90,000 people and surrounded by several charming small towns. Enjoy all the area has to offer:

• Recreational & Outdoor Activities (Hiking, Biking, Skiing, Snowboarding, Fishing, Sailing, Kayaking, & Camping)
• Excellent Schools (University, Community College, Technical School, & Outstanding K-12 Educational System)
• Small Town or City Living (Unique Shops, Local Festivals, Farmers Markets, Berry Picking, & Community Events)
• Cultural Activities (Theater, Music, Independent Films, Museums, Art Studios, & Diverse Local Restaurants)

To Apply 

Visit our Careers Page at www.unitycarenw.org or contact Vicki Curtis, Provider Recruiter, at [email protected] or 360-788-2661. For news on our organization & future job postings, please follow us on LinkedIn at https://bit.ly/363mfhv!

Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all new employees to have up to date vaccines for Covid-19 and influenza. More information about this program is provided throughout the recruitment process.