Retail Operations Associate bei K&L Wine Merchants

Are you a highly organized, energetic, and detail-oriented team player looking to join the leader in fine wine and spirits retail? K&L Wine Merchants seeks a Retail Operations Associate to be a critical part of our warehouse and logistics team. This is a physically active role perfect for a warehouse operations professional eager to manage product flow to ensure we provide our customers with the beverages they love. If you have a can-do attitude and experience in inventory management, we want to hear from you! 

What You’ll Be Doing: 

• Accurately pick, pack, and ship orders and store transfers utilizing
  RF scanners, shipping software (UPS, FedEx, etc.) and in-stock inventory. 

• Receive, process, and carefully stow products
  and transfers into designated warehouse locations, maintaining inventory accuracy and integrity. 

• Assist with order management. Process customer payments, including credit card processing, and perform proactive follow-up on problem orders (e.g., missing items, declined transactions). 

• As needed,
  serve as a backup driver for our local K&L delivery service, ensuring safe and timely delivery of high-value and highly sought wine & spirits. Must maintain a CDL and a clean DMV record. 

• Organize and maintain paid customer orders in the Will-Call area and provide high-level customer experience for all in-store and curbside pickup orders. 

• Contribute actively to maintaining cleanliness and organization, including sweeping, cardboard breakdown, and general warehouse operations upkeep. 

What You Need to Bring: 

Essential Skills & Experience 

• Must be able to lift and carry up to 50 lbs. repeatedly and be comfortable standing/walking for up to 8 hours per day. Must have the ability to bend, stoop, twist, and kneel frequently. 

• Proficient in loading, unloading, and safely operating a hand truck.
  Experience operating a forklift, or willingness to learn. 

• Must be able to work at least one weekend day, both days highly preferred. 

• A clean driving record is required. 

• A positive attitude, willingness to learn, and ability to be detail-oriented and highly organized. 

• Hands-on experience with dedicated shipping software and handheld inventory devices (scanners). 

• Familiarity with Microsoft Office 365 (Outlook, Excel). 

• Prior experience in retail operations, e-commerce fulfillment, or logistics coordination a big plus. 
  

Join us at K&L Wine Merchants and be a part of a unique journey in the world of fine wine & spirits, where your expertise will help shape the continued growth of our e-commerce and retail operations.