Sales Coordinator bei Creative Dining Services

Location: Haworth Hotel at Hope College – Holland, MI
Job Type: Full-Time | Some evenings/weekends required

About the Role

Creative Dining Services is seeking a dynamic Sales Coordinator to join our hospitality team at the Haworth Hotel and Conference Center. This role supports the Sales Director in driving revenue growth by managing client relationships, generating leads, and coordinating events from inquiry to execution.

Key Responsibilities

Sales & Client Development

• Serve as the first point of contact for inquiries about conferences, meetings, and special events.
• Conduct sales calls, respond to leads, and proactively seek new business in corporate, social, and hospitality markets.
• Assist the Sales Director in achieving revenue goals through repeat business and new client acquisition.
• Represent the hotel at site visits, tastings, and community/industry events.
• Prepare accurate and professional proposals, contracts, and event confirmations.

Client Experience & Event Coordination

• Maintain clear and consistent communication with clients from initial inquiry through post-event follow-up.
• Collaborate with catering, culinary, and operations teams to ensure client expectations are met.
• Share event details with internal teams for seamless execution.
• Support high-profile events, occasionally during evenings and weekends.

Administrative & Reporting

• Keep organized records of leads, contracts, correspondence, and billing.
• Track sales activity and assist with performance reporting.
• Help develop promotional materials and marketing campaigns.

Qualifications

• Associate’s degree in hospitality, business, or related field preferred (or equivalent experience).
• Minimum 2 years of experience in event sales, catering, or hospitality operations.
• Proven success in client relationship management and sales.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication; professional presentation style.
• Proficiency in CRM systems, Microsoft Office, and event management software.
• Positive attitude, professionalism under pressure, and collaborative spirit.

Benefits:

• Health, Dental, Vision, Life insurance
• Accrued Paid Time Off, Quarterly Bonuses, 9 Paid Holidays 
• 401(k) with match
• Hope College tutition assistance (you or dependents)
• Free meal + drinks during shift
• Daily Pay option - get paid when you need it 
• Free access to fitness center 
• Free entry to Hope College sports & campus events
• Retail discounts at the campus bookstore + market

Work Environment

• Combination of office work and on-site event support.
• May involve standing/walking for extended periods and lifting up to 25 lbs.
• Flexible schedule required, including some evenings and weekends

Why Join Us?

As part of Creative Dining Services, you’ll be part of a team that values integrity, initiative, and a client-first mindset. We’re committed to delivering exceptional hospitality and creating memorable experiences for our guests.