- Professional
- Optionales Büro in Pune
Needs to have at least 2 of the following skills:
o Strong technical expertise in IVR systems and platforms (e.g., Microsoft Dynamics 365, Google Dialogflow, AWS Lex, Genesys, Nuance NDF/Mix, Avaya, Cisco).
o Proficiency in VoiceXML and other IVR development tools and frameworks.
o Experience with Conversational AI projects, including intent identification and LLM development.
o Strong understanding of Natural Language Understanding (NLU) and Natural Language Processing (NLP).
o Familiarity with cloud platforms (Azure, AWS, Google Cloud) and their AI/ML services.
o Experience with database management (SQL, NoSQL).
o Knowledge of telephony protocols (SIP, TDM).
o Proficiency in programming languages like Java, Python, NodeJS or C++ for IVR scripting and customization.
§ Java skills:
§ Experience migrating Spring Boot applications to containerized environments using Docker, Kubernetes, AWS ECS with Fargate, and Azure Kubernetes Service (AKS).
§ Design and implement serverless solutions using AWS Lambda and Azure Functions for lightweight, event-driven services.
§ Refactor monolithic applications into microservices and serverless components to improve scalability, agility, and cost-efficiency.
§ Design and implement CI/CD pipelines using tools like Jenkins, GitHub Actions, Azure DevOps, or AWS CodePipeline.
§ Define infrastructure using Terraform, CloudFormation, or Bicep for both container and serverless deployments.
§ Integrate with cloud-native services such as AWS API Gateway, Azure API Management, SQS/SNS, Event Grid, and Service Bus.
§ Implement observability and monitoring using CloudWatch, Azure Monitor, Prometheus, Grafana, and OpenTelemetry.
§ Deploy and manage container workloads on:
§ AWS ECS with Fargate: Define task definitions, manage services, and configure IAM roles and networking.
§ Azure Kubernetes Service (AKS): Configure clusters, manage Helm charts, and integrate with Azure Monitor and Key Vault.
§ Ensure secure container image creation, secrets management, and role-based access control (RBAC).
§ Proficiency in CI/CD tools and cloud-native deployment workflows.
Jetzt bewerben
