Admin Assistant III- Fishersville OBGYN bei Augusta Health

Under the supervision of the Office Manager, performs duties as assigned that include communication,
scheduling, secretarial and operational support for office practice, while serving as the liaison between the
patient, other staff, and the physician.
Performs a variety of moderately complex administrative or project-oriented work for departmental
operations. Self-directed and able to plan, organize and complete work and special projects with little
or limited direction in a manner supportive of a team environment.

Education

High School Diploma or equivalent required.

Associate’s degree preferred.

Licensure/ Certification

CHAA certification 

Experience

Five or more years’ experience in a customer service or administrative/ clerical role required.

Knowledge of medical coding preferred.

Experience in a healthcare setting preferred.

Competencies, Knowledge, Skills and Abilities

Communication
• Exhibits excellent written and verbal skills.
• Utilizes assertive communication skills in addressing concerns or problems.
• Participates as a member of organization/institutional committees as
requested.
Initiative
• Able to conceive innovative strategies and ideas for the center, exhibiting “out
of the box” thinking.
• Performs job duties effectively with minimal direction.
• Initiates new ideas and projects that enhance patient care or other aspects of
services and care.
Team Orientation
• Serves as a team member and role model among co-workers and peers.

Assures that any oral or written disclosure of personally identifiable
healthcare information should be minimum necessary to serve the purpose
of performing quality care to the patient.
• Understands any disclosure outside payment, treatment, or healthcare
operations requires written patient authorization in each instance.
Respect
• Understands and demonstrates sensitivity to the cultural diversity of patients,
staff, and visitors.
Skill Requirements
• Requires a strong understanding of administrative and office work and
procedures with the ability to file accurately.
• Strong proficiency in Microsoft Word, Excel and PowerPoint; proficient with
computers to include keyboarding, navigation and use of email.
• Ability to prioritize and work on multiple projects and duties with deadlines
• Ability to work with multi-line phone and computer systems accurately and
efficiently.
• Effective customer service and relationship building skills with patients,
visitors and staff; ability to respect dignity of all patients and follow HIPAA
rules without breaches in confidentiality.
• Ability to transcribe documents.
• Strong listening, verbal and written communication skills.
• Ability to analyze and present information.
• Ability to lead, train, and mentor AAI and AAII staff.
• Ability to coordinate positive workflow and AA staff optimal scheduling

Company Information

Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.

Equal Opportunity

Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.