Accounts Receivable Coordinator bei Protos Security

Company: Protos Security
Job Title: Accounts Receivable Coordinator
Reports To: Accounts Receivable Lead
Location: Roanoke, VA (on site)

Company Overview

Protos Security, a subsidiary of Security Services Holdings LLC, provides technology-enabled, end-to-end security guard management services across the United States, Canada, and Puerto Rico. Headquartered in Norwalk, CT, with offices in New York, NY; Philadelphia, PA; Cherry Hill, NJ; Roanoke, VA; and Charleston, SC, Protos is an emerging leader in the security services sector.

With superior management processes and the best technology in the industry, Protos delivers better service and measurable cost savings for clients across a broad range of industries.

Position Summary

As an Accounts Receivable Coordinator, you will support the Accounts Receivable team by managing invoicing and billing activities for large multi-national clients. You’ll be responsible for maintaining strong working relationships with both internal teams and external client accounts payable contacts. This role requires attention to detail, organizational skills, and the ability to meet both daily and strategic objectives in a fast-paced work environment.

Essential Duties & Responsibilities

All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner, and performed in conformance with applicable company policies and procedures.

• Generate client invoices and spreadsheets for submission

• Obtain approvals from Account Management as needed

• Cross-reference data across multiple billing platforms

• Research and resolve client billing issues and discrepancies

• Collaborate with Account Management to resolve invoicing concerns

• Assist in managing Accounts Receivable aging and collections

• Prepare invoices based on client-specific billing periods

• Use tools such as Sage Intacct, Coupa, Ariba, and proprietary software (GFX)

• Support ad-hoc needs of the Accounts Receivable department

• Act as a liaison between clients and operations teams

• Respond to and prioritize email communications in a timely manner

• Other duties as assigned by management

Qualifications & Experience

• High School Diploma or equivalent required

• Minimum 1 year of experience in Accounts Receivable highly desired

• Proficient in Microsoft Word, Excel, and Outlook

• Excellent time management, multi-tasking, and organizational skills

• Strong attention to detail and accuracy

• Ability to collaborate effectively with cross-functional teams

• Comfortable learning and using new software platforms

Position Type

Full-time, Non-Exempt

Benefits Include:

• Competitive compensation

• Health, vision, dental, and life insurance

• Flexible Spending Account (FSA) / Health Savings Account (HSA) options

• 401(k) with employer contribution

• Employee Assistance Program (EAP)

• Generous paid time off 

• Collaborative, team-focused work environment (plus, great coffee!)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently must stand, walk, and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms.

Why You’ll Love Working With Us

At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:

• Purpose Driven Work – Every role contributes to building smarter, more secure environments

• Growth Opportunities – Mentorship, cross-functional projects, and career development

• Collaborative Culture – Open communication, respect, and team-first thinking

• People First Values – Inclusive culture and generous employee support

We Are an Equal Opportunity Employer

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.