Spec Admissions Processor bei Easyservice

Thank you for considering a career at Mercy College of Ohio! 

Scheduled Weekly Hours:

Work Shift:

Admissions Specialist/Processor

Summary of Primary Function/General Purpose of Position

Responsible for assisting with all phases of the College's admissions and enrollment management for all programs at Mercy College. Process incoming applications and supporting materials for admissions and assist the admissions staff with other duties as needed.  Serves as the primary backup for the Admissions Administrative Assistant when needed.  

Essential Job Functions

Receive, review, and process admissions applications and supporting materials in accordance with established policies and procedures.

Enter, update, and maintain applicant data and documentation in the Customer Relationship Management (CRM) system, the Document Imaging System, and Student Information System (SIS) with accuracy. Including status changes, requests for program change, request for deferrals, and processing of cancellations.

Assist and participate in college recruitment events as needed.

Collaborate with admissions staff to ensure a seamless admissions experience.  

Communicate with applicants regarding application issues or when clarification of information is needed.  

Maintain strong knowledge of enrollment business processes.

Possess an understanding of a full admissions cycle from inquiry to enrollment.

Participate in cross-training opportunities to provide support across multiple functions within the admissions office.

Demonstrates excellent customer service skills and the ability to work with a diverse population.

Serves as the backup to the front desk receptionist and covers this area when needed.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Required Minimum Education:

2 Year/ Associates Degree.

Preferred Education:

4 year/ Bachelors Degree

Minimum Years and Type of Experience:

3 or more years’ experience in Admissions within Higher education

Other Knowledge, Skills and Abilities Required:

Prioritization skills, ability to multitask amid constant interruptions, able to work independently, strong attention to detail, experience with Microsoft Office

Mercy College of Ohio is an equal opportunity employer.

As a Mercy College of Ohio associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].