Store Manager - Arcata Store bei North Coast Co-op

• Oversee operational and customer service activities of Operations Departments including ordering, stocking, receiving, inventory control, safety, customer service standards, member/shopper feedback and overall aesthetics and engaging and comfortable shopping experience.
• Ensure operations are functioning effectively, efficiently and ensure department objectives are met, outcomes achieved, and performance standards upheld.
• Responsible for ensuring an optimal customer experience by seeing that standards for customer service, cleanliness, and sales floor presentation are being met.
• Work with Director of Operations to create, develop, communicate, implement, and evaluate operating standards and procedures for all Operations Departments.
• Develop and implement store budget and business plan, including sales targets, margin, labor, purchases, and cost controls; support reporting Department Heads in developing department specific plans; ensure that all fiscal benchmarks are achieved.
• Work with Director of Operations to develop operational plans and vision; execute vision by achieving operational goals set by Director of Operations.
• Oversee purchasing and receiving activities and coordinate periodic inventory.
• Oversee product selection, category management and promotional activities.
• Ensure strategic and consistent merchandising throughout all retail locations with an emphasis on enhancing customer experience and growing sales.

• Oversee design and implementation of physical resets and promotional displays.

• Work with Marketing Department to ensure best placement and promotion of products and programs
• Oversee supplier relationships, including distributors, vendors, local growers, and producers.
• Provide training and professional development to Operations Department Heads and Assistant Store Manager, and support those activities within departments
• Model supportive and participatory leadership qualities, actively promote team building and motivate staff to achieve their stated objectives: lead regular huddles and meetings, ensure teamwork and communication is efficient and effective, and support all team members in achieving goals
• Work with senior management staff to develop and maintain a culture of collaboration, positivity, and inclusivity
• Ensure safety procedures and inspections are in place for staff, vendors, and others in compliance with all federal, state, and local regulations
• Work with senior management to ensure re-certifications and compliance with county health codes, OSHA, and other outside agencies for entire store
• Oversee consistent scheduling and discipline of bargaining unit employees in adherence to the collective bargaining agreement
• Provide leadership in emergency/accident situations

• Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

MINIMUM QUALIFICATIONS

• Five or more years of experience in retail management (experience managing in a union environment, background in natural foods and cooperative business model, preferred)
• Proven success working collaboratively and effectively delegating responsibility in a team environment
• Proven success meeting triple bottom line goals in a grocery retail environment (people, planet, profit)
• Ability to plan, develop, implement, and manage effective budgets, systems, procedures, and policies
• Knowledge of management principles involved in strategic planning, resource allocation, leadership techniques, and sales control systems; ability to plan, develop and implement efficient and productive systems
• Approaches all decision making with environmental and social impact in mind, actively seek ways to improve sustainability efforts in day-to-day duties, and assist in implementing applicable sustainability initiatives
• Excellent communication skills; ability to communicate effectively
• Must be able to work independently and collaboratively in a highly professional manner
• Ability to think strategically as well as tactically, planning for the long-term needs while keeping near-term projects on track
• Proven ability to foster a diverse and inclusive workplace
• Ability to work closely and cooperatively with others
• Ability to motivate, inspire and develop staff
• Demonstrated ability to multi-task, including organizational, prioritization, and time management skills
• Excellent computer skills – proficient experience with Microsoft Office and Outlook
• Ability to operate all equipment necessary to perform the job

WORK ENVIRONMENT:

Fast paced retail floor and kitchens. Work near moving mechanical parts (i.e. coffee/juice machines, ovens, slicers, mixers, etc.) and in cold/hot climate conditions (i.e. cooler or near stove). Ability to work in moderate and loud noise environments including, but not limited to computers, paging, telephones, human voices, and machinery.

PHYSICAL DEMANDS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and /or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to reach with hands and arms. The employee is occasionally required to walk and use hands to finger, handle, or feel objects, tools, or controls.
• The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, depth perception, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.

POSITION TYPE & EXPECTED HOURS OF WORK:

This is a full-time, exempt position. Days of work are typically Monday through Friday. Night and weekend work may be required as necessary to meet business needs.

IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements, and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or a work environment change.

EEO STATEMENT: North Coast Co-op is an equal opportunity employer, committed to creating an inclusive environment for all employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.