BDC Associate – Orange County Harley-Davidson

About Us

Position Overview

What You’ll Do

•  Make 100+ outbound calls per day to leads and inquiries
•  Send 60+ emails and 60+ texts daily to follow up and confirm appointments
•  Schedule and confirm customer appointments for test rides and consultations
•  Maintain 100% follow-up on all sold bikes
•  Log every interaction and activity in our CRM (VinSolutions)
• Work closely with the sales team to ensure smooth hand-offs
• Stay certified on Harley-Davidson models through HDU (Harley-Davidson University)
• Submit daily checklists and participate in weekly phone training

What We’re Looking For

• Strong verbal and written communicator with hustle
• CRM experience preferred (but not required - we’ll train you)
• High attention to detail and accountability
• Experience in call center, BDC, or automotive/motorcycle sales a plus
• Passion for Harley-Davidson and its culture is a major plus
• Self-starter who thrives in a performance-based team

Pay & Perks

Benefits

• Team Events and a Passionate, Rider-Driven Culture
• Harley-Davidson University Training and Certification
• Team environment with strong culture and leadership
• Career advancement within a 7-store group
• Employee Discounts on Motorcycles, Parts, Accessories, and MotorClothes®
• Paid Time Off and Paid Holidays
• 401(k) with Company Match
• Medical, Dental, and Vision Insurance

Apply Now