Admissions Coordinator - Part Time bei Embark Behavioral Health

Overview

Fully Remote; Part Time 15 hours a weekStarting Hourly Pay: $24.00 an hour

Schedule: Friday 11 am -2pm 

                   Saturday 11am - 2pm

                  Friday/Saturday/Sunday 5pm-8pm Arizona time

Are you passionate about mental health and ready to make a meaningful impact? Embark Behavioral Health is seeking a compassionate and detail-oriented Admissions Coordinator serve as the first point of contact for families calling after hours, support families through the admissions process and connect them to life-changing treatment. If you're driven to help others and thrive in a fast-paced, supportive environment, we invite you to apply today!

Responsibilities

• Serve as the initial sales touchpoint, converting inbound leads into clients through persuasive, empathetic communication.
• Conduct discovery calls to assess needs and present Embark’s treatment options as tailored solutions.
• Drive conversion by proactively following up with leads and managing the full admissions pipeline—from inquiry to intake.
• Use CRM software (Salesforce) to track sales activity, ensure lead follow-up, and maintain pipeline integrity.
• Collaborate with internal teams (clinical, insurance, intake) to ensure a seamless, high-converting client journey.
• Address objections and overcome barriers to care using strategic problem-solving and sales techniques.
• Exceed daily/weekly KPIs for calls, follow-ups, and conversions—your success directly impacts lives and revenue.

Qualifications

• 1–2 years of experience in sales, inside sales, customer service, call center, or admissions role (bonus if in healthcare, SaaS, or medical sales).
• Proven phone sales and relationship-building skills—empathetic yet persuasive.
• Comfort handling sensitive conversations with professionalism and urgency.
• Experience working in a remote, quota-driven environment is a plus.
• High school diploma or G.E.D required; associate or bachelor’s degree in psychology, social work, criminal justice, or related field preferred.
• Strong working knowledge of insurance benefits and verification is highly desirable.
• Proficient in CRM systems (Salesforce preferred) and general tech tools; fast learner.

Benefits

Embark is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

Embark does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.