Senior IT Systems Administrator bei Olema Oncology

About the Role >>> Senior IT Systems Administrator 

As the Senior IT Systems Administrator reporting to the Senior Director, IT Infrastructure and Operations, you will manage, maintain, and optimize the core infrastructure, applications, and services that Olema relies on to securely and efficiently scale our business. This role encompasses system administration, operational support, and hands-on work with both on-prem and cloud-based infrastructure. The Senior IT Systems Administrator will also contribute to security, compliance, and automation initiatives, while mentoring junior staff and serving as a subject matter expert (SME) for critical IT systems. 

This role is based out of our San Francisco office. 

Your work will primarily encompass: 

• Provide daily support for enterprise solutions, including troubleshooting, maintenance, and performance monitoring 
• Manage cloud system across multiple cloud platform environments 
• Perform maintenance and problem solving with respect to on-premises and cloud-based infrastructure 
• Complete scheduled maintenance and system hardening activities aligned with security requirements 
• Manage backup operations, disaster recovery planning, and periodic Disaster Recovery testing 
• Lead small-to-medium IT projects from planning through execution, including requirements gathering, stakeholder communication, and delivery of technical solutions 
• Collaborate with project teams to implement IT initiatives and deploy new technology solutions 
• Maintain and update system documentation, including configuration, changes, and technical procedures   
• Maintain accuracy of the Configuration Management Database (CMDB) for enterprise systems 
• Coordinate with MSP service teams on patching and vulnerability remediation efforts to strengthen the overall security posture 
• Participate in periodic system access reviews, compliance audits, and other IT governance activities 
• Act as a subject matter expert (SME) and escalation point for incident resolution 
• Coordinate with the Help Desk to analyze application issue trends and drive permanent fixes 
• Enable knowledge sharing by documenting processes and providing guidance to IT team members 
• Mentor junior staff to develop technical skills and strengthen the IT team 
• Identify opportunities for automation, streamline IT processes, and eliminate manual work to enhance efficiency 
• Communicate clearly with diverse stakeholders (executives, scientists, staff) and tailor explanations of technical issues to the appropriate audience 

Ideal Candidate Profile >>>  

A love of challenging, important work. We are a pragmatic team, driven to imagine and develop meaningful therapies for improving lives. All employees within our company play a unique and crucial role in our success, both in accomplishing our mission and building a positive company culture. As such, we are looking for someone with the right combination of knowledge, experience, and attributes for this role. 

Knowledge: 

• Bachelor's degree in computer science or related required 
• Certifications in Information Security and IT disciplines such as OKTA (Admin & workflow, Certification OCA), MCSE, Netskope (Certification NCCSA), CISSP, CEH, Network+, etc. 
• Technical expertise in Okta and Microsoft 365 administration, MDM (JAMF & Intune), SAML integrations, SaaS management, Networking (Meraki), Zoom, Python scripting, Mac/PC, GCP, AWS, Office 365, Arctic Wolf, Netskope and CrowdStrike 
• Comprehensive knowledge and hands-on experience in implementing, managing, and securing networks (DHCP, DNS, SSID, LAN, WAN) with strong problem-solving skills 
• Experience in supporting Mac, PC, and Chrome hardware, as well as mobile devices (iPhone, iPad, and Android) 
• Proven experience managing IT projects, balancing competing deadlines, and delivering results in a fast-paced environment  

Experience: 

• Minimum 7+ years of hands-on IT systems administration experience 
• Experience working in a fast-growing biotechnology company and supporting users in life sciences or biopharma environment is required 
• Direct experience with SaaS products, solutions, or ecosystems required 
• Driving results and outcomes while solving complex problems 
• Hands-on, resolving daily tickets and projects as needed 
• Detail-oriented and customer-focused, with a strong ability to deliver results aligned with data and business needs 

 Attributes: 

• Strong communication and interpersonal skills with the ability to adapt technical explanations for different audiences 
• Demonstrated ability to build trust, foster collaboration, and drive adoption of IT solutions across both technical teams and business stakeholders
• Demonstrated excellent written and oral communication skills, as well as thoughtful listening skills, to facilitate interaction with all levels of an organization 
• Ability to analyze complex business problems and evaluate solutions 
• Superior organization, planning, and project management skills

The base pay range for this position is expected to be $150,000 - $170,000 annually, however the base pay offered may vary depending on location, market, job related knowledge, skills and capabilities, and experience. The total compensation package for this position also includes equity, bonus, and benefits.

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