Wire Representative bei Bristol County Savings Bank

Position: Wire Representative

Job Type: Full-Time

Location: Taunton, MA

Department: Operations

Reports To: Electronic Banking & Wire Officer 

ABOUT US:

Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank’s Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank’s steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community," values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.

OVERVIEW:
The Wire Representative performs a variety of analytical and operational duties related to the Bank’s business and consumer wire transfers and in conformance with the Bank’s policies and procedures.  Supports, and adheres to, the Bank’s regulatory compliance objectives.  

PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves.

1. Verify the authenticity of wire transfer requests, adhering to strict security protocols, and authorizing transactions based on established guidelines.  
2. Maintain accurate and up to date records of all wire transfer transactions, including documentation for audit and compliance purposes.
3. Oversite of domestic and international wires transfers in compliance with internal procedures.  
4. Timely execution and monitoring of daily wire transactions.  
5. Resolve wire discrepancies and provide customer support related to wire transfer transactions.
6. Assist in implementing measures to detect and prevent fraudulent activities related to wire transfers and electronic banking.  Collaborating with the fraud prevention team on items in question.  
7. Be one of the go-to people for Wire processing knowledge in the bank, including knowledge of processes, systems, policy, and procedures.  
8. Communicate with internal departments and customers regarding wire transfer issues, delays or clarifications.  
9. Reviews account maintenance for all monetary and non-monetary transactions for deposit portfolio to ensure accuracy and adherence to state and federal regulations and /or bank policy.
10. Review and maintain our Courtesy Overdraft Program for the purposes of quality, documentation, determining the degree of attention required, identifying potential loss and regulatory problems and ensuring conformity with bank policy.
11. Stay current on changes to the wire processing system and core banking platform. 

12. Stay current on knowledge of regulations. Including but not limited to Electronic Funds Transfer Act (EFTA), Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), and Regulation E.        

 OTHER ACCOUNTABILITIES / RESPONSIBILITIES (Supporting Role)

1. Performs related and unrelated duties as may be assigned.
2. Actively participates in bank-wide projects and/or committees.
    

POSITION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• High School Diploma or equivalent
• 3 - 5 years of banking experience
• Strong telephone techniques, communication and customer service skills.
• Experience with bank core provider system.        Prior COCC experience or online banking experience preferred
• Understanding products and services offered in the banking industry.
• Attention to detail and well-organized.
• Reliable and professional.
• Must have a positive attitude and the ability to work in a changing business environment.  
• Strong time management skills and ability to operate under demanding deadlines.
• Willingness and ability to learn new technology
• Excellent attention to detail
• Must be proficient with Microsoft Office including Word, Excel, and Outlook.
• Ability to research and resolve problems
• Ability to anticipate, monitor, and meet the needs of customers (internal and external) and respond in an appropriate manner.
• Wide range of banking knowledge, or relevant experience within the banking environment and familiarity with bank operations, policies, and banking compliance issues. 
• Familiarity with regulations.  Including but not limited to Electronic Funds Transfer Act (EFTA), Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), and Regulation E.  

SUPERVISORY SCOPE:
None

WORK ENVIRONMENT:
Work environment consists of typical office conditions with moderate noise level.  Maintains a schedule consisting of in-office and remote work (Remote work mirrors company-wide requirement and is subject to change).

PHYSICAL QUALIFICATIONS:
Candidate must have the physical ability to sit, stand, walk, talk and hear.  Must be able to lift up to 10 pounds. Must have the ability to adjust focus.

INDEPENDENT ACTION: 
Performs work independently within scope of established guidelines and practices. Consults with supervisor when clarification or exception may be required.
 
QUALIFICATIONS: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities

EEO STATEMENT: 
Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.

FULL-TIME BENEFITS:
401(k)
Employee Pension
Paid Time Off (PTO)
Parental Leave
Tuition Reimbursement

Begins first of the month following date of hire:
Medical, Dental, Vision
Critical Illness Insurance 
Disability insurance including LIFE, Long-term disability
Employee Assistance Program
Flexible Spending Account
Dependent Care Account
Health Savings Account

VISIT OUR WEBSITE: https://www.bristolcountysavings.com/
LINKEDIN: https://www.linkedin.com/company/bristol-county-savings-bank/