Modern Workplace Analyst bei Judge & Priestley LLP
Judge & Priestley LLP · Bromley, Vereinigtes Königreich · Onsite
- Professional
- Optionales Büro in Bromley
Exciting Opportunity at Judge and Priestley Solicitors LLP
Our Values
Expert -We will invest in the continual development of our people, team and also technology to ensure that we continue to be experts in all that we do.
Professional- We are accountable to our clients, colleagues, and all those with whom we engage to ensure that we are open, transparent and act with integrity in all that we do.
Friendly - Whilst at all times being professional, we will ensure that we are approachable and seek to put those with whom we deal, at ease in their dealings with us.
Are you an IT support specialist who can explain tech in plain English so that colleagues feel supported, not overwhelmed? Are you passionate about automation and love suggesting improvements? Then read on!
Key Responsibilities
We are expanding our experienced and friendly Technology, Innovation & Change team at Judge & Priestley. As the firm grows, we’re building a stronger team to support our colleagues with the tools and technology they rely on every day.
We are looking for a enthusiastic and experienced Modern Workplace Analyst who wants to be more than “just IT support.” Someone curious, resourceful, and people-focused: ready to solve problems, simplify tech, and keep the business moving.
This is not a traditional 1st line role, even if at its core it’s part of IT support. You’ll still reset passwords and unlock accounts, but you’ll also help us design better processes, write helpful guides, and spot patterns before they become problems. You’ll be the friendly face (or voice) of TIC, helping our colleagues get the most from their tech.
We are reshaping how Technology is seen, not just as a support team, but as a partner to the business. You will get exposure to modern cloud tech, not just legacy systems and you will be part of the journey to become a cloud native organisation. You will also have room to grow into more senior roles or specialisms.
*Please see attached job description for further details.
Skills, Knowledge and Expertise
Experience:
- Some experience in IT support, service desk, or helpdesk work.
- Comfort working within an ITIL framework (incident, request, change, problem).
- Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint).
- Familiarity with Windows 10/11 desktops.
- Experience with Freshservice (or another ITSM platform). - Desirable
- Familiarity with Active Directory and Azure Active Directory basics. - Desirable
- Previous work in a professional services or law firm setting. - Desirable
Knowledge:
- You can explain tech in plain English so that colleagues feel supported, not overwhelmed.
- You notice when something could be done better and suggest improvements.
- You have a positive attitude with automation.
Benefits
Profit Share Scheme
We want all our employees to have a share in the success of the firm. This non contractual bonus is paid in June based on the profit from the previous financial year.
Volunteer Sabbatical
We offer our employees up to 2 days paid leave a year to contribute towards our CSR efforts.
Long Service Awards
We recognise long service through special lunches, extra time off and a monetary reward.
Wellbeing - Worklife Central
This multi-format programme covers four main topic areas: Careers, Families, Wellbeing and Inclusion. Support and resources are available through a wide range of online live talks, support groups and workshops, long and short-form videos accessible on demand and a library of articles, blogs and podcasts.
Medicash
You will be enrolled into our scheme which provides cashback on a range of health services.
Pension
All employees are entitled to join our auto enrolment pension scheme. You will be enrolled in the pension after 3 months of employment dependent on age and salary.
Generous & Flexible Annual leave
We have a minimum of 25 days across the firm and you will receive an additional day’s holiday after every completed year of service to a total maximum of 30 days. You are also able to carry over up top 5 days of unused holiday entitlement.
Birthday off
If your birthday falls on a working day, you can have that day off as an extra day’s leave.
Maternity, Paternity and Adoption Leave
We include family friendly policies when after two years’ service you will be eligible for our enhanced maternity, paternity and adoption leave.
Death in Service Insurance
All employees will be entitled to 2 x salary.
Legal Fees
After one years’ service, you will be entitled to a contribution towards legal fees.
Recruitment Incentive
We offer up to £2,000 (dependent on level of seniority) referral bonus to say thank you for introducing a job candidate that becomes employed by J&P and passes their probation.
Season Ticket Loan
After probation, you are entitled to apply for an interest free advance for a season ticket to use public transport to reach your place of work.
Cycle to Work Scheme
Allows you to make a saving of 25% - 39% on the retail price of a bike.
