HR Senior Project Management Office Analyst bei Massachusetts Bay Transportation Authority, MA

About the Department

The HR Senior Project Management Office Analyst is both a hands-on and strategic role that provides project support to Human Resources Initiatives and projects. This role is critical in executing large-scale projects, managing change, driving HR functional excellence and process improvement. This role will serve HR in a supportive, consultative manner as well as through managing and driving projects from initial concept through successful change management and final implementation.

Position Duties

• Keep stakeholders informed of project updates, changes, and developments in a timely manner.
• Represent the HR PMO Director as needed.
• Collaborate with the Chief Workforce Officer, (CWO), HR PMO Director, and HR PMO Analysts in the management of complex projects which are broad in scope, interdependent, high impact and cross functional. 
• Lead project management activities, generating data analysis and key metrics to support Authority goals.
• Identify key data sets and benchmark sources, and where needed, create new qualitative and quantitative data sets through time studies, observations, interviews, and other sources.
• Support the development of project plans in collaboration with sponsors and stakeholders to execute strategic HR Initiatives, set expectations, and drive the delivery of projects with excellence, on-time, and on budget.
• Collaborate with project sponsors to bring definition to a project, facilitate development of requirement documents, project charter, and stakeholder analysis, create project plan outlining scope, objectives, deliverables, dependencies, resource requirements, and timelines.
• Communicate status updates to appropriate audiences using a consistent cadence and format.
• Ensure effective delivery by managing project meetings, estimation, requirements, scheduling / planning efforts, risks, and project budget.
• Provide direction to project teams consisting of employees, and/or consultants; track and manage team deliverables and project responsibilities.
• Develop and maintain relationships by engaging stakeholders to establish credibility, solve problems, build consensus, and achieve objectives; communicate effectively with senior management stakeholders.
• Support the CWO and HR PMO development of management program/project updates for HR leadership and executive updates.
• Independently gather information from a variety of sources; to analyze, interpret, and summarize data gathered, and to deliver insights.
• Create comprehensive and effective change management strategies to mitigate risk and ensure project success.
• Create dashboards and other data metrics to track the process of key projects.

• Perform all other duties and projects that may be assigned.

Supervision

• May supervise PMO Analyst(s).

Minimum Qualifications

• A Bachelor's degree from an accredited institution in Business, Human Resources, Project Management, or a related field.
• Four (4) years’ experience in project management, customer experience, data analysis, or related field
• Demonstrated ability to provide project management / coordination on cross-functional initiatives, data analysis and reporting.
• Demonstrated ability to work with a senior executive team.
• Demonstrated ability to compile information and data into written and graphic presentations, experience proof reading memos and reports, attention to detail to ensure accuracy.
• Experience in a fast-paced environment with competing priorities, managing projects as assigned and comfortable with managing changing schedules/agenda professionally.
• Demonstrated ability to multitask and managing competing priorities using independent judgment.
• Demonstrated ability to interact and build rapport at all levels of the organization.
• Effective organizational, analytical, confidentiality, quantitative, writing, multi-tasking, and time management skills.
• Proficient with the use of MS Office, PowerPoint, Outlook Calendaring, and Graphic applications.

Other Qualifications

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelor’s degree requirement. 
• An Associate’s degree from an accredited institution an additional three (3) years of directly related experience substitutes for the Bachelor’s degree requirement. 
• A Master’s degree in a related subject substitute for two (2) years of general experience. 
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience 

Preferred Experience and Skills

• One year of Project Management /coordination on cross-functional initiatives, data-analysis, and reporting
• Working knowledge of Tableau or other data visualization tools  
• Experience in a Government, Transit, or Union Environment.
• Experience with Data Analysis.
• Experience with Microsoft Project Suite and Visio.