Human Resources Representative - 24 hrs./wk. bei Kent District Library, MI

About the Department

Under the general direction of the Director of Human & Organizational Development, performs a variety of tasks in support of the Library’s Human Resources (HR) functions.

Position Duties

• Handles internal and external requests for HR-related information by retrieving, verifying, and providing accurate information in accordance with company policies and confidentiality standards. This includes responding to inquiries related to employment, benefits, and HR procedures, while ensuring timely and professional communication. Escalates complex issues to appropriate HR staff as needed.
• Organizes, updates, and securely maintains employee personnel and HR files in both physical and digital formats. Ensures all records are accurate, complete, and compliant with company policies and legal requirements. Maintains confidentiality and supports audits or internal reviews as needed.
• Serves as back up support to the HR department for assistance with payroll processing, staffing functions and new employee orientation as needed. 
• Coordinates with external vendors and service providers to support HR-related services. Reviews, verifies, and processes invoices for accuracy. Ensures timely submission for payment and maintain accurate records of transactions in accordance with policies and procedures.
• Performs a variety of administrative tasks to support the HR department’s daily operations. Duties include scheduling meetings, preparing correspondence, maintaining office supplies and assisting with data entry and reporting. Ensures the HR office runs efficiently and professionally while providing excellent internal customer service.
• Coordinates activities related to internal staff events, milestone celebrations, and recognition programs. Collaborate with HR team and vendors to manage logistics, communications, and materials. 
• Handles sensitive information with discretion and professionalism.
• Performs other duties as assigned. 

Minimum Qualifications

• The job requires an Associate’s degree in Business Administration or related field. Alternative to traditional educational attainment would be four or more years in positions of proven, progressive responsibility.
• One to two years of administrative or Human Resources experience preferred.
• Computer skills necessary to effectively utilize Microsoft Office 365 software including OneDrive, SharePoint, Forms and other applications.
• Understanding of confidentiality and employee right to privacy issues.
• Ability to perform work under general supervision in accordance with established policies and procedures.
• Interpersonal and communication skills necessary to interact with a wide variety of Library staff and the public. The incumbent is also required to effectively communicate in both oral and written forms.
• Visual acuity necessary to view a computer screen and written materials.
• Hearing ability to answer telephone for general staff and public inquiries.
• Ability to operate a variety of equipment including computer, fax, scanner and copy machine.
• Ability to work accurately with numbers and details.
• Ability to travel between work locations and related places of business as needed.

Other Qualifications

• This is a part-time 24 hr/wk position. The schedule is flexible between 8am-5pm Monday-Friday. 
• The pay range is $22-29/hr. Starting pay rate is negotiable within this range based on a candidate's experience and credentials.
• While this position is currently assigned to the above location, KDL reserves the right to require employees to be available for assignments at any KDL location.

Kent District Library has received the 2024 National Medal for Museum and Library Service, the nation’s highest honor given for making significant and exceptional contributions to their communities. Kent District Library was one of five public library award recipients, representing institutions that provide dynamic programming and services that exceed expected levels of service to bring about change that touches the lives of individuals and helps communities thrive.  
 

Statement on the Use of Pre-Employment Assessments in Evidence-Based Selection Hiring

Kent District Library is committed to the use of evidence-based selection hiring practices to ensure the recruitment of highly qualified candidates. As part of this commitment, we utilize pre-employment assessments that are scientifically validated and job-related. These assessments are designed to objectively evaluate candidates' skills, abilities, and potential for success in specific roles.

Legal Compliance:

1. Non-Discrimination: All pre-employment assessments used by our organization comply with federal anti-discrimination laws, including Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), and the Age Discrimination in Employment Act (ADEA). We ensure that these assessments do not disproportionately exclude individuals based on race, color, sex, national origin, religion, disability, or age.
2. Job-Relatedness: Our assessments are developed and validated to measure skills and traits that are directly related to the job requirements. This alignment with job duties is in accordance with the Uniform Guidelines on Employee Selection Procedures (UGESP), which provide interpretive guidelines to ensure equitable and non-discriminatory hiring practices.
3. Objectivity and Fairness: By using professionally developed and validated assessments, we enhance the objectivity and fairness of our hiring process. This reduces the likelihood of unconscious bias and increases the accuracy of hiring decisions.

Evidence-Based Approach:

1. Data-Driven Decisions: Our selection process relies on measurable data, such as performance metrics and structured interview results, rather than intuition. This approach ensures that hiring decisions are based on objective, verifiable evidence.
2. Continuous Improvement: We regularly review and update our assessment tools to ensure they remain valid and reliable. This ongoing evaluation helps us maintain high standards in our hiring practices and adapt to evolving job requirements.

By adhering to these principles, our organization strives to create a fair, equitable, and legally defensible hiring process that attracts and retains top talent.

The library employment environment typically requires extensive computer keyboard and mouse activity, in-person, electronic and telephone communication skills. Meeting attendance at various branch and service center locations is expected; self-identified mode of transportation is required. The preparation, loading and carrying or moving of materials is commonly required for all KDL positions. Reasonable accommodations are available for individuals with disabilities.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Recruiting and hiring practices are based solely on job-related criteria. If you require assistance or special accommodations during any part of the application process, contact the Human Resources Department at [email protected] or 616-784-2226.

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. They are not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

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