Residential Program Director bei The Gathering Place

Description

Department: Programs and Services

FLSA Exemption Status: Exempt; full-time

Location: Denver, CO 

Supervisor: President & CEO

Position Overview:

This position is responsible for oversight of TGP's micro-community, a non-congregate shelter specifically serving women and gender diverse people experiencing homelessness. This includes strategic and operational leadership, ensuring high-quality service delivery, staff management, and alignment with organizational goals This position must execute complex projects that align with TGP values and standards and that best meet the needs of members and promote inclusion, equity, and safety in our community. This role ensures high-quality services and compliance with funder requirements, including monitoring and evaluating the budget, contributing to strategic planning and leadership of new programs and initiatives, and reviewing progress and implementing quality improvements. The Director will provide direct supervision and support to program managers and staff. 

You might be a great fit at TGP if you have a passion and commitment for our mission, the services we provide, and for addressing the systemic barriers that our members face through a trauma-informed approach. 

Core Accountabilities:

• Demonstrate respect, cultural humility, and knowledge of trauma informed care in interactions with TGP members, staff, and collaborative partners. 
• Participate as a core member of the leadership team, contributing to organizational goals and strategic direction. In collaboration with the leadership team, develops and aligns programmatic goals and objectives to TGP’s mission, values, and strategic plan. 
• Provide growth-oriented coaching and supervision to program managers and staff on a routine and frequent basis, specifically through the lens of low barrier, trauma informed care, equity, and belonging. 
• Develop, implement, and sustain program frameworks and initiatives to achieve contract outcomes, align with TGP's mission and values, meet funding requirements, and are responsive to community needs.  
• Provide crisis intervention to members and intervene in mental health crisis or emergency situations. 
• Ensure compliance with grants and contracts, including HMIS (Homeless Management Information System) data quality standards and reporting requirements. 
• Manage the program budget in accordance with funder and organizational requirements.  
• Develop and maintain strong community partnerships and represent the organization at meetings and other community events. 

Compensation and Benefits:

• 37.5-hour workweek 
• Medical, Dental and Vision Insurance  
• Life insurance plans  
• 403(b) retirement savings plan 
• Financial advising services 
• Generous paid time off 
• Long- and short-term disability plan  
• Robust training and professional development opportunities 
• Free breakfast and lunch  
• Employee Assistance Program 
• Free CorePower Yoga membership 

About The Gathering Place:

Founded in 1986, The Gathering Place (TGP) supports women, gender-diverse people, and their children in building stable lives through home, health, purpose, and community programs. We are driven by our values of community, safety, inclusivity, empowerment, and hope. We envision a Colorado where all marginalized groups experiencing homelessness and instability have pathways to security.  

As a trauma-informed, low-barrier organization, we remove unnecessary or harmful requirements that prevent members of the community from accessing our services when they need them most—from essential services like meals, showers, and laundry to long-term support like housing-focused case management and physical, mental, and sexual health care. Members choose which of our services they want to take advantage of, giving them the autonomy they need to rebuild their lives. 

Requirements

• Advanced critical thinking and strategic planning abilities 
• Motivated and self-driven 
• Ability to work autonomously or within a team 
• Organized, efficient, reliable, detail oriented 
• Excellent verbal and written communication skills; able to tailor communication to each audience 
• Ability to problem-solve in emergency situations with a high degree of situational awareness and decisiveness 
• Strong understanding of low barrier and trauma-informed care principles and skills 
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.) 
• Experience with crisis intervention and de-escalation techniques 
• Knowledge of homelessness, poverty, substance misuse  
• Team management and supervision experience  
• Lived experience of homelessness, housing instability, or poverty is valued 

If you’re excited about this role, but your experience doesn’t align perfectly with the requirements in the job description, we encourage you to apply anyway. You might be the right candidate for this or other roles within the organization! 

Commitment to Equity and Inclusion:

The Gathering Place is committed to Accessibility, Belonging, Liberation, and Equity (ABLE) work to advance marginalized communities from oppression, exploitation, and discrimination while uplifting and celebrating them. We are taking collective action towards dismantling systemic structures and empowering underrepresented identities.  

TGP is an equal opportunity employer and is committed to a policy of non-discrimination and equal opportunity for all qualified applicants without regard to race, color, gender, national origin, sexual orientation, religion, age, disability, gender variance, gender expression, marital status, citizenship, creed, ethnicity, veteran status, ancestry and any other protected classification. Applicants of any and all backgrounds are encouraged to apply. Individuals with lived experience of homelessness, extreme poverty and/or experience with a behavioral health condition are also strongly encouraged to apply.