Contract Renewal Coordinator bei John W. Danforth Company

Come join John W. Danforth Company, one of the largest mechanical contractors in the Northeast! We are an employee-owned company and believe our greatest asset is our people. 
 

We are looking for team members who are passionate about delivering industry-leading experiences to our customers and supplying turn-key solutions for any HVAC, refrigeration, critical environment, custom metal fabrication, energy performance, or specialty mechanical project. 
 

As a Service Contract Renewal Coordinator, you will play a key role in ensuring our service and maintenance contracts run seamlessly. This position focuses on three main areas: contract coordination, including renewals, scheduling, and compliance; customer communication, ensuring timely updates, accurate documentation, and professional support; and financial administration, assisting with billing, reporting, and performance tracking.

Are you organized, detail-oriented, and skilled at building relationships? Do you enjoy problem-solving, communicating with customers, and supporting a team-driven environment? If so, we invite you to join our team as a Contract Administrator!
 
 

What We Offer:
 

• Danforth invests in you and your future with directed employee engagement, team support, career development, and mentoring. 
• We are a professional organization offering quality benefits, including:        
  1. Medical, dental, disability, and life insurance
  2. 401(k) and ESOP with generous profit-sharing/matching contributions
  3. Competitive PTO, holidays, and other financial incentives
      
      

What We Ask of You:

• 
   Administer and coordinate HVAC and plumbing service and maintenance contracts, ensuring compliance and timely execution.
• Maintain accurate records of active contracts, renewals, and service schedules.
• Collaborate with service managers, dispatchers, and technicians to meet all contractual commitments.
• Communicate effectively with clients, providing updates, responding to inquiries, and ensuring a positive experience.
• Support billing and financial tracking, ensuring accuracy and timely processing.
• Prepare reports and assist with forecasting and budgeting related to service contracts.
• Maintain documentation and support compliance efforts, including audits and inspections.

Experience & Competencies:
 

• • Associate’s degree in business, accounting, or a related field preferred
• • 2–3 years of administrative or contract coordination experience, ideally in a service or construction environment
• • Strong attention to detail and ability to manage multiple priorities
• • Excellent written and verbal communication skills
• • Proficiency in Microsoft Office (Word, Excel, Outlook); experience with business or ERP software is a plus
• • Proven ability to work collaboratively across teams and departments
• • Integrity, enthusiasm, and professionalism when representing the company
   
   
   

Danforth offers a competitive benefits package for eligible employees, including medical, dental, vision, life, disability, paid time off, 401(k), with company match, and participation in our Employee Stock Ownership Plan (ESOP).  The estimated compensation range for this role is $40,000-$50,000. This range is based on several factors, including individual education, qualifications, training, prior work experience, and work location.  
 
 

John W. Danforth Company is an equal opportunity employer and is committed to a workplace free from discrimination. All employees and applicants for employment will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.