- Professional
Duties & Responsibilities
- Provide leadership in the overall Salesforce architecture, application design and development of the system.
- Possess a deep understanding of Salesforce products, as well as the customization and development possibilities.
- Has to architect solutions on Salesforce that are secure, scalable, and meet the business requirements.
- Ensuring that the solution, and all customizations to the platform meet best practices.
- Ensure architectural integrity and consistency across the entire product.
- Knowledgeable on all Salesforce offerings, sales cloud, service cloud, force.com, etc.
- Design documentation and best practice methodologies
- Create & deliver, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce OmniStudio (formerly Vlocity) and J2EE technologies.
- Has deep understanding of Salesforce Health Cloud and Vlocity Healthcare Industry
- Working knowledge of Salesforce integration using MuleSoft
- Overseeing the delivery of the architect solution
- Organize the process for successful project delivery to the end users.
- Plan and manage the application deployment using Gearset and Azure CD/CI pipeline.
- Review Salesforce capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within Salesforce.
- Study existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required.
- Oversee programming development and testing of interfaces according to the specifications.
- Help with on-going application maintenance.
- Mentor team members to use best practice and new technology needs
Requirements
- Bachelor’s Degree from an accredited college or university in Computer Science, Mathematics, Business Administration, Statistics, or a related discipline; and
- 5 years of experience in systems analysis and design of information systems, 2 years of which must have been in a managerial or supervisory capacity
- Minimum Salesforce Certified:
- o Advanced Administrator
- o Service Cloud Consultant
- o Platform App Builder
- o Omnistudio Consultant
- Strong analytical skills with the ability to observe trends and able to make suggestions based on the results
- Ability to tailor communication to multiple audiences at all levels
- Ability to demonstrate / illustrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
- A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
- Experience in full cycle programming. (Experience with managing deployment of Salesforce and Omnistudio solutions across environments)
Desirable / Bonus:
- College or University degree in Computer Science or a related discipline.
- Additional Salesforce Certifications / Accreditations
- Trailhead Superbadges
- App Customization Specialist
- Process Automation Specialist
- Security Specialist
- Health Cloud Specialist
- Service Cloud Specialist
Professional Competencies
- Operational and technical experience with development tools include but not limited to VB.NET; C#; Web Services, REST API, Angular (or similar Java script frameworks), Visual Studio (Current and Previous Versions), LINQ, Regular Expressions, XML, JSON and other tools applicable.
- Strong understanding of Microsoft DevOps framework; Content Versioning; Agile methodology.
- Excellent analytical and problem-solving skills.
- Ability to understand business needs.
- Ability to learn new software tools.
- This role can be fully remote, but they must have Salesforce certifications and not require sponsorship at this time or at any point in the future.
