Data Operations - Client Operations Data Solutions & Management bei KKR
KKR · New York, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in New York
COMPANY OVERVIEW
KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries.
POSITION OVERVIEW
KKR is building out an enterprise Data Operations group to collect, manage, and harness the power of data across our diverse business activities. The Data Operations Center of Excellence (CoE) is a cross-functional team dedicated to formulating and driving KKR’s enterprise data management strategy while also providing the operating leverage required to bring these strategies and frameworks to life.
We are hiring a Vice President within the Data Operations CoE to lead Data Solutions & Management for Client Operations. This individual will serve as the direct data partner to KKR’s Client Operations function, ensuring that data powering client onboarding, client inquiries, and ongoing servicing is accurate, timely, and supported by scalable solutions.
The VP will be both a strategic leader and a hands-on problem-solver, responsible for designing and executing solutions that transform client servicing workflows, while also overseeing strong data management practices — reconciliation, quality, lineage, and controls — to ensure transparency and reliability.
RESPONSIBILITIES
- Partner with Client Operations to ensure onboarding, inquiries, and servicing workflows are supported with accurate and scalable data solutions
- Design and implement data solutions and models to streamline client servicing, working closely with Technology on system integrations and platform alignment
- Manage core client servicing data sets, ensuring reconciliation, completeness, and consistency across internal systems and third-party providers (including fund administrators)
- Troubleshoot and resolve operational data issues impacting client onboarding, inquiries, and servicing, balancing tactical fixes with long-term solutions
- Drive process improvement by standardizing and streamlining data across multiple client servicing workflows to reduce manual effort and improve responsiveness
- Develop metrics, dashboards, and KPIs to monitor client servicing data quality, timeliness, and operational efficiency
- Provide subject matter expertise on client servicing processes, bridging operational requirements and technical execution
- Lead and mentor a team of data professionals, fostering accountability, innovation, and excellence in data delivery
QUALIFICATIONS
- Strong familiarity with client servicing organizations, particularly client onboarding, client inquiries, and account management workflows
- Familiarity with Salesforce or other CRM platforms, working in partnership with Technology teams on integration and workflow alignment
- Deep technical expertise with Snowflake (or equivalent cloud data warehouse), APIs, and workflow automation tools
- Proven track record of designing and implementing scalable data solutions to support operational and client servicing needs
- Strong grounding in data management practices — reconciliation, lineage, and quality — integrated into business solutions
- Excellent problem-solving and solution-design skills, with the ability to translate operational needs into robust data solutions
- Strong communication skills with ability to engage senior stakeholders and collaborate across Operations, Technology, and business teams
- Strong cultural fit – teamwork, results-oriented, proactive/self-starter, and high integrity
PREFERRED QUALIFICATIONS
- Experience in asset management client servicing or similar investor/client-facing operational functions
- Background in alternative investments or multi-asset class environments
- Exposure to enterprise data governance and strategy frameworks
KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.
