Project Coordinator bei Henricksen

Description

About Henricksen 

Henricksen (Itasca, IL) is a full-service contract furniture, flooring, and architectural products dealership specializing in office, healthcare, education, government, senior living, and hospitality spaces. In 1962, Henricksen opened its doors as a small, family-run dealership. Today, Henricksen is a leading national dealership with twelve offices in Illinois, Minnesota, New York, Pennsylvania, Tennessee, Washington DC, and Wisconsin, 300+ full-time employees, and annual sales of $300+ million. With 300+ manufacturer partnerships, Henricksen offers an array of products from systems furniture, casegoods, seating, lounge, and conference furnishings to architectural solutions including modular walls, flooring, lighting, sound masking, and technology equipment. Henricksen is one of the largest privately-owned dealer partners of HNI in the United States. HNI’s furniture brands include Allsteel, Gunlocke, HBF, The HON Company, and Kimball International. 

Job Summary

This position will be located in either our Chattanooga, Knoxville, or Nashville office. The Project Coordinator role serves as the main support to Account Executives and project team throughout the sales process. They will execute order management requirements for project as key collaborator across internal Customer Support team, vendors, and clients. Act as the central hub that drives overall quality of project delivery, engagement, outcomes, and service.

Responsibilities

• Project Relationship Management. Engage and execute work in alignment with project roles and accountabilities, acting as liaison between Account Executives and cross-functional team. 
• Order Entry and Management. Execute end to end process inclusive of quote preparation, order placement and  management, order placement and monitoring, reconciliation, invoicing, and tracking. 
• Logistics and Issue Resolution. Help resolve and manage a variety of issues required to accurately report and track deliveries. 
• Customer Service. Set and adapt to project and client needs with professionalism and appropriate communication messaging and approach. 

Requirements

Requirements

Qualifications - Education and Experience Required: 

• Proficient in Microsoft Office365 applications (including MS Word, Excel, and PowerPoint)
• Detail and task-oriented with proven organizational and problem-solving skills 
• Work independently and collaboratively in a fast-paced, deadline-driven, and team environment
• Possess excellent customer service and interpersonal skills and orientation 
• Strong verbal and written communication skills across medium
• Strong ability and willingness for continuous learning and professional development 
• 1 - 3 years of industry-related experience

Preferred: 

• Knowledge working in CAP Quoting program is a plus 
• Previous experience working in the contract furniture, design, or construction industries 
• Exposure/Experience with bidding and quoting

Additional Information

Henricksen  offers competitive wages based on skills and experience as well as  comprehensive benefits packages. Henricksen is Equal Opportunity  Employer. We are fully committed to cultivating a culture that is  inclusive and integrates our Core Values in everything we do, every  interaction we have, and every decision we make.