Executive Account Manager bei DCM Services

Description

Executive Account Manager – Build Relationships That Matter

 Location: Remote, preferred in Minnesota
Full-Time | Competitive Salary + Bonus Potential
Client-Facing | Strategic Growth | High Impact

Make Your Next Move Your Best One – With DCM Services

At DCM Services, we don't just manage receivables—we build lasting partnerships and deliver specialized, high-impact solutions that make a difference for our clients. What truly sets us apart is our culture: we believe in meaningful work, a healthy work-life balance, and putting our people first.

We're growing, and we're looking for a driven Executive Account Manager to join our team. If you're a strategic thinker with a passion for client success and the confidence to lead high-value relationships, this is your opportunity to take your career to the next level.

What You’ll Be Doing:

As an Executive Account Manager, you’ll be the trusted advisor and primary contact for some of our most important clients. Your mission: to strengthen relationships, deliver exceptional service, and uncover opportunities that drive mutual growth 

Requirements

Your Day-to-Day Will Include:

• Building and nurturing long-term strategic partnerships with high-value clients
• Educating clients on industry trends, DCM’s offerings, and best practices
• Leading cross-functional teams to deliver solutions that exceed expectations
• Using data and tools like Salesforce and JIRA to manage performance and opportunities
• Representing DCM at key industry events and client meetings
• Driving retention, upselling, and re-engagement strategies with inactive accounts
• Identifying growth opportunities and partnering with leadership to pursue them
• Collaborating with internal stakeholders to anticipate and resolve client issues
• Leading user testing and product enhancement feedback initiatives 

What You Bring to the Table:

• 2–4 years of client or customer relationship management experience
• Bachelor’s degree or equivalent experience
• A passion for delivering exceptional client experiences
• Strong communication and presentation skills
• Proficiency in Microsoft Office, especially Excel, PowerPoint, and Word
• Experience managing projects and cross-functional collaboration
• Ability to prioritize in a fast-paced environment
• Salesforce experience is a plus
• Familiarity with probate, financial services, or receivables management is a bonus

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