Receptionist/Office Services Specialist bei Fisher Phillips LLP

Receptionist/Office Services Specialist

(Cleveland, Full-time, On-Site)

Fisher Phillips, a premier international labor, and employment law firm is seeking a skilled and experienced Receptionist/Office Services Specialist to join our team. In this essential role, you will contribute to the seamless operation of our services, providing crucial support to our department in delivering exceptional client service and maintaining our commitment to excellence.

Key Responsibilities

• Phone and Visitor Management: Answer phones, transfer calls, and occasionally take messages to ensure proper routing. Greet visitors in a friendly and helpful manner, maintaining a professional reception area and lobby.
• Member of National Reception Team (NRT): Answer phones and transfer calls as part of the NRT for multiple offices of Fisher Phillips.
• Mail and Package Handling: Accept and sign for packages, distribute incoming mail, and manage the processing of incoming faxes, including notifying recipients via email, logging, and distributing.
• Conference Room and Office Support: Schedule and set up conference rooms, ensuring readiness for meetings. Manage the office calendar system to keep meetings and events organized.
• Administrative and Secretarial Support: Assist with overflow secretarial tasks, including timesheet entry, document preparation and editing, and ensuring the library is up to date. Handle additional administrative duties as assigned.
• Office Equipment and Supplies Management: Ensure copiers and printers are filled daily and arrange for equipment servicing as needed. Coordinate the delivery of office supplies, including kitchen supplies and snacks, and manage the off-site document storage process, entering box information into the database.
• Communication and Coordination: Effectively communicate with clients, opposing counsel, vendors, and internal team members through concise, accurate written communication and confident verbal skills. Circulate daily courthouse news and maintain knowledge of attorneys' preferences in communicating with guests or callers.
• Project and Deadline Management: Keep appropriate personnel informed on project statuses, work progress, and deadlines. Respond to questions clearly and thoroughly.

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Requirements

• Minimum of a high school diploma required (College degree is preferred, but not required).
• Minimum of five years of experience as a receptionist required.
• iManage or other comparable document management system, Word, Outlook, PowerPoint, Concur, and Excel.
• Possess basic PC skills; ability to use phone system, copier, scanner, fax, and printer.
• Ability to lift at least 50 lbs.

The hourly rate range for this position is $21.54 - $ 26.15. Actual base pay within this range will be determined by several components, including but not limited to, location, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.

Why Join Us

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.

Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you�ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com.

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, p