- Senior
- Optionales Büro in San Diego
- Create and implement annual and quarterly marketing strategies, budgets, and campaign calendars for all venues and business units, including Private Event lead generation.
- Define and steward brand vision, positioning, and direction in collaboration with executive leadership and agency partners.
- Translate high-level goals into actionable campaigns, timelines, and KPIs.
- Conduct market research and competitor analysis to inform strategy and stay ahead of industry trends.
- Ensure brand integrity and consistency across all platforms, campaigns, and collateral.
- Provide direction for new venue openings, rebrands, and loyalty programs.
- Oversee digital advertising strategy and execution (Google Ads, Meta, TikTok, programmatic, etc.), providing budgets and direction to agency partners.
- Negotiate and manage contracts for print, digital, and partnership advertising opportunities.
- Review campaign performance and deliver insights/recommendations to senior leadership.
- Define KPIs and oversee department-wide analytics.
- Deliver monthly performance dashboards to senior leadership, covering revenue impact, campaign ROI, guest acquisition/retention, and digital engagement.
- Direct Coordinators in gathering raw analytics; synthesize data into insights and recommendations.
- Establish content strategy and creative standards across platforms.
- Approve and provide feedback on photography and video produced by Coordinators or external vendors.
- Work with graphic design vendors and Coordinators to ensure all design collateral meets brand standards and business needs.
- Ensure all venue menus are current and updated across all platforms.
- Approve and refine marketing copy drafted by Coordinators, freelancers, or agency partners.
- Maintain brand tone and integrity across concepts and campaigns.
- Oversee overall social strategy, influencer initiatives, and platform growth plans.
- Approve content calendars, captions, and creative assets prepared by Coordinators.
- Direct website strategy, SEO priorities, and ADA compliance.
- Ensure review platforms and online listings are properly maintained by Coordinators.
- Set strategy for CRM growth, segmentation, and campaign objectives.
- Oversee execution of email campaigns.
- Review performance reports and optimize future campaigns.
- Lead ideation of promotions, venue special events, and campaigns that drive revenue and awareness.
- Assign execution and tracking responsibilities to Coordinators and venue teams.
- Manage relationships with external PR agencies; oversee strategy and approvals.
- Provide a high-level direction for PR initiatives and report PR placements and successes to senior leadership.
- Direct strategy for maximizing reservation/delivery platform features and upsell opportunities.
- Oversee bi-weekly audits and updates conducted by Coordinators.
- Lead, mentor, and manage Marketing Coordinators and contractors.
- Prioritize departmental projects, assign tasks, and ensure deadlines are met.
- Establish processes, creative briefs, and review/approval systems for the team.
- Approve departmental budgets, monitor spending, and maintain efficiency.
- Act as primary liaison with internal stakeholders and external partners.
- Education: Bachelor’s degree in marketing, communications, or related field preferred.
- Experience: Must have 5+ years progressive marketing experience, including 3+ years in hospitality/full-service restaurant marketing.
- Proven leadership and team management required.
- Skills:
- Expertise in digital marketing, CRM, SEO/SEM, social media, influencer, PR, promotions, and events.
- Strong ability to interpret analytics and pivot strategy accordingly.
- Proficiency in Microsoft 365, Asana/Basecamp, HubSpot (or similar CRM), Google Ads, Meta Ads.
- Working knowledge of Adobe Illustrator/InDesign preferred.
- Exceptional organizational and project management skills.
- Strong communication and leadership skills, with a proactive and adaptable approach.
- Must be able to travel frequently between venues within San Diego County; occasional evening and weekend availability required to support restaurant operations. Work is performed in both office settings and onsite in active hospitality environments.
- Must be able to sit, stand or walk for up to 8 hours at a time.
- Must be able to lift at least 40 pounds safely and properly.
- Must be able to bend, stoop and climb.
- Must be able to push and pull.