IT Systems Coordinator bei Wearedream

DREAM Charter School is seeking an IT Systems Coordinator to support and maintain our organization’s core technology infrastructure across multiple K-12 campuses. This exempt, salaried position is responsible for executing and improving technical systems related to device management, user provisioning, workflow automation, and event technology operations. The Coordinator will apply systems analysis techniques, document internal IT workflows, and assist in modifying configurations to enhance operational efficiency.

Responsibilities

Implement and support technical solutions for computer systems, software, and hardware in a K–12 environment;

Deploy and configure IT assets, including laptops, peripherals, and storage systems;

Maintain and optimize devices across Mac, Windows, and Chrome OS platforms;

Administer and manage users and groups in Google Workspace;

Independently manage event-based A/V technology operations, including real-time troubleshooting;

Provision new users and devices, including installation and system preparation aligned to standards;

Execute assigned technology projects in collaboration with senior team members;

Document, test, and modify Tier 1-level system configurations and IT workflows to improve efficiency and performance;

Stay current on developments in systems engineering, automation, cloud infrastructure, and school-based IT best practices.

Qualifications

High school diploma, required; associate’s degree or higher, preferred;

2+ years in IT support or systems work;

Familiarity with desktop OS environments and enterprise tools (MacOS, Windows, Google Workspace, MDMs, etc.);

Experience with A/V equipment, e.g. camcorders, projectors, mixers, mic and speakers;

Ability to exercise independent judgment during events or system issues.

Physical Demands of Position

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

Stand, walk, bend, reach overhead, lift heavy objects, climb ladders, work at heights, and in tight spaces.

Reach with hands and arms and use hands and fingers to handle objects and operate tools, computers, and/or controls.

Use close vision, color vision, peripheral vision and depth perception along with the ability to focus vision.

Ability to lift up to 50 pounds and have no difficulty bending, standing, climbing or walking, for short or long periods of time.

Benefits

We offer comprehensive benefits including:

Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;

The ability to select between a variety of medical plans according to what best suits the employee’s needs;

Dental and vision plans;

Disability benefits;

Life insurance;

Up to 12 weeks fully paid of Parental Leave;

Flexible spending account options;

Pre-tax commuter benefits (parking and transit);

Fitness and entertainment discounts;

A variety of support through our employee assistance program (EAP);

403(b) retirement plan with employer match starting at 4% after one year, with increases tied to DREAM tenure;

Referral, performance, and tenure milestones bonuses;

Discounted school meals through our in-house Scratch Food Program;

Tuition reimbursement support (All FT Roles);

Access to a professional development fund (NEST Roles);

All full-time Network Support Team employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays.

Benefits are subject to change.

Compensation

DREAM offers a competitive salary commensurate with relevant experience. The incoming annual salary range for this position is $65,000 to $75,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All regular employees receive annual compensation increases and have the opportunity to earn both performance- and tenure-based bonuses. Because we value tenure in each role, our salary ranges are not capped.

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