Loan Servicing Specialist bei Horizon Farm Credit

Who we are:

Plains Land Bank stands as a symbol of stability and support for agriculture and rural communities for over a century.  As a proud member of the esteemed Farm Credit System, we remain steadfast in our commitment to provide reliable, financial services empowering our stockholders to grow their legacies. 

With strategic offices in Amarillo, Pampa, Perryton, and Plainview, we provide personalized lending services across 16+ counties in the vibrant Texas Panhandle. Our commitment to fostering growth and prosperity in the heart of Texas in unwavering.

At Plains Land Bank, we’re not just a financial institution; we’re a community. We forge enduring partnerships and equip individuals to ‘Own a Piece of Texas’, embodying the spirit of resilience and opportunity.  

Learn more about us at:   www.plainslandbank.com.

We seek out top talent and welcome you to join us in our mission to shape the future of agriculture in rural America. 

Position Description: 

We are searching for a full-time in office Loan Servicing Specialist to work in our Amarillo, Texas location. Monitors, coordinates, and processes Credit Servicing Actions (CSAs) and other post-closing servicing requests throughout the life of the loan. Ensures accurate documentation, compliance with FCA regulations, and adherence to internal Association policies and controls. Provides support to borrowers, loan officers, and internal departments to ensure servicing actions are completed timely, accurately, and in compliance with established standards. 

Day-to Day-Duties and Responsibilities: 

• Credit Servicing Actions Processing: Reviews, inputs, and completes credit servicing actions (e.g., name/entity changes, collateral releases, re-amortizations, extensions, partial releases, covenant monitoring). Ensures all actions are documented and approved per policy and procedure.
• Document Review: Collects, organizes, and reviews post-close loan documents for completeness and accuracy. Ensures legal and collateral documentation is in place before updating loan records.
• Record Maintenance: Establishes and maintains accurate loan servicing files in accordance with Association retention policies, naming conventions, and regulatory standards.
• Audit & Reporting: Assists in preparation for internal and external audits by ensuring servicing records are accurate and accessible. Generates servicing reports for management and regulators as needed.
• Communication: Works closely with loan officers and branch offices to resolve servicing issues and obtain required documentation. 
• System Administration: Inputs data into the servicing and compliance tracking systems. Ensures system updates reflect approved servicing actions.
• Special Projects: Completes additional servicing or compliance projects as assigned by the Loan Compliance Manager.

What You Bring to the Team:

Our ideal candidate lives within a commutable distance from our office in Amarillo, Texas.

It is an important role that covers many skills. This position requires: 

• Two (2) to three (3) years relevant work experience, preferably in credit administration and document review. Proven ability to critically analyze documents, problem solving skills, and follow internal controls. Relevant experience gained through work in financial services or mortgage lending.

General knowledge of the following: 

• Specialized knowledge of various types of credit offerings and the procedures required for administration of related loans and servicing actions.
• Specialized knowledge of loan administration practices, including legal document review, credit monitoring and related documentation.
• General knowledge of accounting/financial systems.
• Professional and courteous oral and written communication are required.
• Problem solving skills and proficiency in organizing and prioritizing work are also required.
• Intermediate skill level in Microsoft Office applications.
• Ability to communicate effectively, handle multiple concurrent tasks and learn new applications quickly.
• The incumbent should have a sound understanding of credit and legal terminology and work well under pressure.
• SharePoint, Beginner Excel, Outlook and Office Suite

Our benefits:

In addition to a competitive salary, we offer comprehensive, affordable, and competitive benefit options that are focused on health and wellness, financial security, and achieving a work-life balance:

• Affordable health benefits, including medical insurance, prescription drug coverage, dental insurance, vision care, flexible spending accounts, and more.
• 401(k) plan that includes an employer match (up to 4%) plus an additional employer contribution (up to 5%), both of which vest on the first day of employment.
• Employer paid long-term disability and life insurance.
• Generous vacation leave, sick leave, and up to eleven paid holidays.
• Up to two days per year to volunteer in local community organizations, services, or events.
• Ongoing professional development opportunities.

Our culture: 

At Plains Land Bank, our culture revolves around community, and our dedicated employees are the heartbeat of our organization. We prioritize their wellbeing providing a stable career path and ample opportunities for professional development and advancement.

As a proud member of the Farm Credit System, we uphold a commitment to fostering personal relationships and connections. Our emphasis on face-to-face interactions and employee engagement cultivates a supportive and inclusive workplace environment where everyone’s voice is heard and valued. We celebrate every success as a team, acknowledging the hard work that contributes to our collective achievements.

Important note: We care about your hiring process and take it seriously. A real person will review your applications, meaning response timelines may vary. The interviewing process at Plains Land Bank may include phone calls and emails, on-site interviews, and requests for portfolios or demonstrations of work. We cannot personally follow-up with each applicant, and we will do our best to create a professional, respectful, and thorough process for candidates with whom we identify as a potential fit. 

Plains Land Bank is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment that is inclusive and free of bias, where all employees are treated with dignity and respect. We encourage applicants from all backgrounds to apply.