Resident Relations Manager - Raleigh, NC bei IRT Living
IRT Living · Raleigh, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Raleigh
- Assist the General Manager by overseeing daily operations when they’re at the sister property
- Be the go-to expert and friendly face for resident questions, concerns, and everyday needs
- Jump in on leasing efforts—greet prospects, give engaging tours, follow up with leads, and help future residents find their perfect home
- Keep things running smoothly by processing lease applications, screening applicants, and ensuring all paperwork is in order
- Build strong relationships through clear communication with both current residents and prospects
- Monitor local market trends and help the team stay competitive
- Lead the charge on resident renewals and retention—because keeping happy residents is what it’s all about
- Own our online reputation—manage social media, respond to reviews, and keep our digital presence positive and engaging
- Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
- Growth Opportunities: Ongoing development programs to support your career advancement.
- Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
- Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
- Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards.
- Employee Ownership: Stock awards within your first year of employment.
- Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).
- 3+ years of experience in multifamily property management preferred
- Tech-savvy with proficiency in Microsoft Office (Word, Excel, Outlook); Entrata experience a plus
- Familiarity with Fair Housing laws and leasing regulations
- Must have a valid driver’s license, reliable transportation, and be open to limited travel (up to 10%)
- Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.