Human Resources Generalist bei undefined

HR Generalist - Remote

What You Need to Succeed:

• Two (2) plus years of solid multi-state HR experience within a remote working environment
• Demonstrated knowledge of National and State Employment Laws 
• Proven experience with Microsoft Office Applications with strong utilization of EXCEL 
• Working knowledge of HRIS; ADP preferred
• Strong critical-thinking, problem-solving and analytical skills
• High level of attention to detail, prioritization, and multi-tasking in a fast-paced environment
• Customer Service mindset
• Flexibility to work in all US time zones based on HR operational needs; with emphasis on time sensitive HR activity/projects

Position Summary:

The HR Generalist will primarily assist with the administrative functions of the Corporate HR department, and support HR-related processes for regional office locations. Support functions will include both employees and leadership guidance throughout an employee’s life cycle, from onboarding to exit. The HR Generalist will additionally be the ‘go-to’ for certain employee relation functions to aid with retention efforts. Administrative functions will encompass data and file management, record-keeping, processing employee changes, and participation in HR-related activities.

Essential Job Duties and Responsibilities:

• Employee records administration including the management of electronic files, databases, and paperwork for employees and employee changes; make timely changes to employee’s data as notified and approved; keep paperwork current and organized as appropriate for each employee.
• Assist in reviewing I-9 forms, new hire paperwork, and onboarding documentation for accuracy and suggest corrections or changes as needed. Follow up with regional offices to ensure timely receipt of necessary paperwork or electronic documents.
• Correspond with employees to help disseminate needed information or assist employees with changes within their individual employee database. 
• Perform employee relations activities that consist of communication with managers and employees regarding job expectations, company culture, and identifying areas of concern. Coordinate with Training Specialists / Instructors to identify orientation / onboarding or additional training needs.
• Liaise between management and the workforce; guide management in feedback or criticism delivery; help employees understand work criticisms or warnings as needed. Confer with supervisors and managers for reward / recognition programs as necessary or requested. 
• Track internal employee promotions and initiate conversations to determine how the employee is performing, and work with employees and management to aide employees success. 
• Monitor turnover and work with Regional Office teams to engage and involve employees and proactively problem-solve to increase retention. 
• Help employees understand expectations for behavior and/or attendance, clarify policy or programs; guide or advise management as appropriate with employer regulatory or legal requirements. 
• Assist regional offices and training and development teams to establish a consistent practice of including new team members in company culture and encourage practicing MEI Values.
• Compile information and respond to unemployment claims as appropriate and necessary.
• In conjunction with corporate HR and regional office management, assist in the development or maintenance of company-related documents and forms. This may include, but is not limited to job descriptions, ‘unique’ documents, and location-specific documents.
• Assist with grievance or complaint investigation as requested; recognize when issues or situations need to be escalated. Offer help or advice to staff at all levels as needed or requested.
• Be available for frequent and constant contact to and from employees and regional offices to include email communications, virtual meetings, telephone calls, text messages, etc.
• Learn and be able to inform others of MEI policies, PTO programs, advancements, or changes affecting employees as needed.
• Perform regular and predictable work remotely and perform work during scheduled and/or agreed upon times.
• Assist in other duties as necessary and directed.

Minimum Qualifications (Experience, Skills, and Education):

• Two (2) years of highly functioning and relatable HR experience working in a remote setting. 
• Associates degree (or higher) in business administration, employee relations, human resources, or a closely related degree preferred. HR certification a plus; a combination of experience and certification will be considered in lieu of a degree.
• Minimum two (2) years’ experience with employee grievances and internal investigations preferred. 
• Proficient with Windows-based computer and MS Office software (including PowerPoint); Adobe PDF; prior familiarity with ADP Workforce Now or similar HRMS. 
• Knowledge of national employment law and laws or regulations relating to employment, discrimination/harassment, etc.; state, county, or municipal-specific law knowledge helpful.
• Excellent communication skills – verbal and written. Utilize active listening, deductive reasoning, and reading comprehension skills. 
• Must be resourceful, able to problem-solve, and be self-motivated and self-directed as necessary.
• Superior time-management skills and ability to work productively with minimal supervision.
• Ability to build positive relationships and work with various levels of skill, education, and diverse backgrounds.
• Knowledge of the structure and content of the English language, including the meaning and spelling of words. Bilingual in English / Spanish desired but not required. 
• Knowledge of clerical procedures and systems: word processing, record-keeping, and file and electronic data management.
• Personable and friendly demeanor; professional in manner and appearance as required for a business audience. 

Physical Requirements and Working Conditions:

The HR Generalist position is a remote or hybrid position and most work will be performed in a home office setting. Frequent use of computer, keyboard, mouse, and cellular phone necessary. The typical hours for the HR Generalist are 8 hours a day, Monday through Friday and will work to accommodate U.S. time zones. Some domestic travel may be necessary, including overnight stays.

Additional Requirements:

Must be able to work in a high functioning team environment. Display the highest levels of honesty, integrity, and professionalism. Take pride in your work and in the company. Communicate openly and strive for peak performance in daily tasks. Know and deliver the quality service MEI’s customers have come to expect.

Disclaimer: This job description is intended to summarize the type and level of work performed by the HR Generalist and is not an exhaustive list of all duties, responsibilities, and/or requirements. MEI reserves the right to change or modify this job description or the essential duties of this position, as necessary.

MEI is an Equal Opportunity, M/F/Disabled/Vet Preferred Employer.