Services Solution Owner bei Hp

Job Description 

At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders, and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences and perspective they bring. That’s how we work at HP. And this is how ideas and people grow. 

HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies. 

Key Responsibilities: 

Initial responsibilities include the following; however, specific projects/initiatives may change over time:  

• Lead and drive programs and strategic initiatives, be accountable for delivery of all operational reports and metrics for the Dashboards created for WS/ Services organization 

• Work closely with different business groups and functions within the Services team, collaborate with key Global and Regional stakeholders to understand business requirements related to market analysis of the Services portfolio 

• Leads one or more project teams of other data engineers for all stages of design and development for complex, secure and performant data solutions and models, including design, analysis, coding, testing, and integration of structured/unstructured data. 

• Reviews and evaluates designs and project activities for compliance with architecture, security and quality guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk. 

• Drive engagement and process alignment with IT teams and other key stakeholders 

• Work with the development team and enable reporting and data solutions to support Service revenue enablement.  

• Able to effectively build innovative solutions that can be easily scaled to multiple geographies, and support data gathering and validation for different sales and marketing programs.  

• Assists in the coaching and training of business analytics solution users to enhance business decision-making capability. 

• Act as a liaison to leadership teams, Product category team, Business Planning managers and other key business groups 

• Drive programs and strategic initiatives, be accountable for delivery of all operational reports and metrics for the Dashboards created for Services. 

• Support and coach the team of Project Managers and Business Analyst 

• Prioritize the operational and strategic engagements 

• Play significant role to ensure Organization change, culture & capability are implemented. 

• Develop world class analytics business offering for leveraging data and analysis to bring transformational change 
• Partner with stakeholders to identify opportunities to embed AI/ML and GenAI capabilities into BI solutions, enabling predictive and prescriptive insights.
• Translate business needs into technical requirements and ensure successful delivery of scalable, AI-powered BI solutions.
• Oversee data quality, governance, and model lifecycle management for analytics and AI/ML-driven insights.

Knowledge and skills: 

• Passion for data & delivering data driven outcomes 

• Able to work independently yet collaborate cross-functionally in a global and multicultural environment 

• Strategic mindset, attention to detail and capable of independently managing complex processes that touch multiple stakeholders 

• Excellent interpersonal and project management skills; ability to work across in person as well as virtual team environments, Agile Methodology 

• Excellent written/verbal communications skills. Comfortable presenting to all levels of management and customers 

• Self-starter requiring minimum training or on-boarding effort 

• Able to manage multiple work streams effectively with minimum guidance, pro-actively set up communication processes with stakeholders and provide timely updates to leadership 

• Excellent communication skills in English - written, verbal 

• Strong analytical skills and work easily with numbers and multi-dimensional data 

• Experience with data visualization and presenting data in a clear and simple manner
• Hands-on technical skills, ready to learn more and provide recommendations to drive continuous improvement 
• Advanced experience and knowledge in Project Management and Program management. 
• Proven experience in AI/ML solution design, implementation, and integration into BI/analytics platforms.
• Strong knowledge of generative AI applications in enterprise BI contexts (e.g., automated insights, natural language queries, intelligent reporting).
• Hands-on experience with ML frameworks and libraries and working knowledge of GenAI APIs/models.
• Deep understanding of BI tools (e.g., Power BI, Tableau, Qlik, Looker, or similar) and their integration with advanced analytics/AI.
• Strong stakeholder management skills and experience acting as a product or solution owner in complex, cross-functional initiatives.
• Plus: 
• Database skills with preferable Big Data exposure 

• Advanced knowledge in BI Tools (Design, Development and Implementation). Power Platforms experience is a plus 

• Advanced knowledge in Modeling / Predictive Analytics, Python SQL experience is a plus  
• Experience in deploying AI/ML models into production BI environments.
• Familiarity with cloud ecosystems (Azure, AWS, or GCP) and their AI/ML services.
• Understanding of data governance, MLOps, and responsible AI practices.

Education and Experience: 

• MBA or Master's degree in Business, Engineering, Computer Sciences, or equivalent  

• Typically, 4+ years of relevant experience handling delivery of Business Intelligence in an IT, Business or technology services organization: SQL, Big Data, ETL, AI/ML 

• Typically, 2+ years in Project/Program Management experience 

• Capable of working in a multi-cultural global client facing environment,  

• Ability to work with both business and technical communities 

• Financial analysis/excel modeling to support specific analysis projects. 

• Strong interest and inclination to technology