Sr Operations Analyst, IT PMO en Qualys

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Job Title: Senior IT Operations Analyst
Location: Foster City, CA

About the Role

We’re looking for a Senior IT Operations Analyst to partner closely with IT leadership across the US and India. You’ll play a critical role in driving operational clarity and scale: shaping executive communications, building data-driven insights, and ensuring smooth vendor and process management. This role is highly collaborative and requires someone who thrives in dynamic, global environments.

What You’ll Do

• Enable leadership effectiveness: Create and deliver executive-level communications, meeting artifacts, and strategic updates that keep teams aligned on roadmaps, priorities, and outcomes.

• Drive insights: Build and maintain dashboards and reporting that enable leaders to make data-driven decisions with confidence.

• Streamline vendor management: Lead vendor onboarding, contract renewals, and performance tracking to ensure strong partnerships.

• Operationalize processes: Define and implement scalable processes that ensure accuracy, timeliness, and consistency across global teams.

• Act as a strategic partner: Support IT leaders with ad-hoc analysis, executive briefings, and cross-functional alignment.

• Bridge time zones: Collaborate with teams in the US and India to strengthen communication and operational efficiency.

About You

• 5–8 years of experience in IT operations, program management, or business analysis.

• Skilled with Tableau, JIRA, PowerPoint, and Excel (or equivalent tools for dashboards and reporting).

• Excellent communicator who can simplify complexity for leadership audiences.

• Comfortable working across global teams and time zones.

• Bachelor’s degree in IT, Business, or a related field.

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Annual Salary Guidelines: $100,000 - $125,000

Qualys is an Equal Opportunity Employer, please see our EEO policy.