Commercial Loan Administration Associate II bei Generations Federal Credit Union

Description

Summary

Supports the management of the commercial loan portfolio by assisting in the loan documentation/funding process, maintaining credit files, and providing ongoing portfolio monitoring/reporting. The Commercial Loan Administration Associate will work closely with team members and other internal partners to facilitate accurate and compliant loan closings as well as the ongoing maintenance of current credit/portfolio information, including the clearing of documentation exceptions. The Associate also supports and participates in all commercial lending initiatives.

Primary Duties: Commercial

1. Assists in the administration and management of the commercial loan administration process, including loan documentation, closing/funding, lien perfection, collateral tracking, and file maintenance, including document exception reporting.
2. Assists the Commercial Loan Administration Manager in monitoring the commercial loan portfolio on an ongoing, day-to-day, and transactional basis. Monitors rate re-pricing and other pre- and post-closing tasks.
3. Acts as a primary liaison during the closing process with members, attorneys, inspectors, and title company representatives. Ensures all terms of the loan, as approved, are incorporated in the loan documents.
4. Ensures all closing conditions are met and loans are closed within prescribed timeframes. Responsible for setting up and monitoring loan and financial ticklers to ensure accuracy and timeliness.
5. Prepares information to ensure proper loan boarding into the core system.
6. Maintains commercial loan files with sufficient documentation for third-party review and prepares files for periodic audits.
7. Assists the Commercial Loan Administration Manager in managing certain aspects of the SBA loan process, including application submission and ongoing portfolio reporting to SBA.
8. Assists the Commercial Loan Administration Manager in creating and updating policy and procedures.
9. Manage the escrow process for commercial loans or loans assigned to our group. Managing includes, but is not limited to, reviewing, updating, and creating escrow records; verifying tax amounts due; contacting members about shortages or overages; and ensuring timely payments are made.
10. Demonstrates compliance with all credit union regulations for assigned job function and applies to designated job responsibilities. Follows all credit union policies and procedures, compliance regulations, and completes all required annual and job-specific training.
11. Responsible for managing the participation sold and purchase portfolio. Managing includes, but is not limited to, reviewing and posting transactions, booking loans, and balancing loan and interest amounts with partner credit unions and/or banks. Interacting with partner credit unions and banks to build positive relationships.
12. Responsible for the scanning and filing process of all commercial transactions or loans assigned. Ensures that loan packages are migrated to OnBase, physical files are assembled and stored in the file room, and all original promissory notes are kept in the fireproof cabinet.
13. Processes loan modifications and renewals in accordance with approvals.
14. Works on commercial past due reports, mails correspondence, and contacts borrowers to make payment arrangements.
15. Assists with member inquiries regarding commercial loans and supports commercial loan officers with administrative tasks.
16. Prepares reports for management and regulatory agencies and assists with annual loan reviews and audits.
17. May be asked to coach, mentor, or train others as a subject matter expert.
18. Performs other duties as assigned.

Primary Duties: Consumer Mortgage

1. Processes and prepares consumer mortgage loan documentation for closing, funding, and post-closing.
2. Demonstrates proficiency with TRID requirements, including the preparation and review of Loan Estimates and Closing Disclosures.
3. Maintains thorough knowledge of the SAFE Act and NMLS requirements as they pertain to mortgage loan origination and processing.
4. Coordinates with borrowers, attorneys, and title companies during mortgage loan closings.
5. Ensures compliance with federal and state mortgage lending regulations.
6. Maintains accurate mortgage loan files and documentation for compliance and audit purposes.

Requirements

Education

Bachelor’s degree in business from an accredited university or two additional years of experience.

Experience

Must have a minimum of four (4) years of commercial loan administration experience, to include Commercial Real Estate lending and Commercial & Industrial (C&I) lending. Experience should include commercial loan closings and the overall administration of commercial loan portfolios. 

Must have at least 3 years of experience with consumer mortgage loan document preparation, closings, and funding. Experience with the Small Business Administration (SBA) is a plus.

Skills

Must have the following skills and/or abilities:

• Be a team player by working for the good of the group.
• Strong analytical ability to interpret data from various sources and make sound decisions based on logical and unbiased reasoning.     
• Must possess strong communication skills (both oral and written).  
• Must have strong evaluation and business writing/report writing skills.  
• Must have strong analytical and decision-making skills.  
• Interpersonal skills essential for interacting with credit union staff and business members.
• Ability to represent credit union in a professional, confident manner.  
• Thorough understanding of regulatory requirements specific to a commercial lending environment.  
• Proficient in Microsoft Office Suite.  
• Excellent organization and time management skills.

Physical/Other Requirements

Must be able to:

• Stand or sit for long periods of time.
• Lift 10-20 lbs. 

Work Location/Schedule

This role is based in a hybrid work environment, combining both in-office presence and remote work flexibility to support team collaboration and individual productivity.

• In office requirements - Team members are expected to be present in the office 2 days per week, typically on Tuesdays and Thursdays, or as scheduled based on business needs. In-office time is prioritized for team meetings, project collaboration, and tasks that benefit from direct interaction.
• Work-from-Home Flexibility - On non-office days, employees may work from home if they have access to a reliable internet connection and are available during core business hours 8:00 AM – 5:00 PM CST. Work-from-home days should be treated with the same professionalism, productivity, and accountability as in-office days.
• Exceptions & Adjustments - Occasional changes to the in-office schedule may be required based on team priorities, special projects, or leadership requests. Advance notice will be provided whenever possible.