Administrator, Adviser Skills bei Rbc

What is the opportunity?

We have an exciting opportunity for an Administrator to join the Adviser Skills and Competence team. This role can be based out of any of our RBC Brewin Dolphin UK offices.

The Learning and Development Administrator provides essential administrative and coordination support to the Client Skills team. This role ensures the smooth planning and delivery of training programmes, workshops, and initiatives by managing schedules, resources, and communication.  This role is about making the learning and development function run smoothly — enabling trainers and consultants to focus on designing and delivering impactful learning, while the administrator ensures everything is well-organised behind the scenes.

RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Administrative Support
• Maintain and update training records, attendance, and evaluation data.
• Prepare training materials, presentations, and documentation.
• Act as the first point of contact for general L&D enquiries.
• Manage diaries and schedule meetings for team members, ensuring efficient use of time.
• Coordinate internal and external appointments, workshops, and training sessions.
• Book training rooms, venues, and required equipment.
• Coordinate invitations, joining instructions, and pre/post-session communications.
• Liaise with suppliers, facilitators, and internal stakeholders to ensure smooth delivery.
• Support the use of Learning Management Systems (LMS) and other digital platforms.
• Run reports and assist with tracking training completion and compliance.
• Assist with budgeting and invoicing (e.g., raising purchase orders, processing expenses).
• Provide general support to the L&D team on ad hoc projects.

What do you need to succeed?

Must-have

• Exceptional attention to detail, consistently working to high standards of output and quality with a focus on accuracy in data management and reporting.
• Ability to communicate effectively with people at all levels of the organisation, including verbal and written communications.
• Excellent organisational skills, with the ability to manage multiple tasks and prioritise effectively while working on your own.
• Ability to resolve issues creatively and in a timely manner.
• Comfortable working in a fast paced and dynamic environment.
• Ability to learn quickly how to work with new systems, implementing and evolving these to deliver effectively.
• Team player who enjoys working closely with others to problem-solve and explore potential solutions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and ideally familiarity with learning management systems (LMS) or other online training platforms.
• Ability to work independently and collaboratively in a fast-paced environment.
• An understanding of industry-specific training and competence requirements is a plus.
• An ability to read and analyse data. (Looking for trends, highlighting and reporting on these).

Nice-to-have

• Previous knowledge of RBC Brewin Dolphin values and culture.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

#RBCBD

Job Skills

Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management

Additional Job Details

12 SMITHFIELD STREET:LONDONLondonUnited Kingdom35Full timeWEALTH MANAGEMENTRegularSalaried2025-10-012025-10-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Jetzt bewerben