Traffic Coordinator II bei AutomationDirect.com, Inc.

The primary purpose of this position is to oversee and coordinate complex domestic and international transportation activities within ADC’s Supply Chain, ensuring full compliance with transportation regulations, customs laws, and dangerous goods requirements. This person is responsible for leveraging ERP, WMS, and logistics systems to analyze requirements, optimize cost and efficiency, and enhance data-driven business decisions. This role proactively identifies opportunities for process and procedural improvements, implements solutions, and partners across teams and stakeholders to strengthen the overall effectiveness of ADC’s global supply chain operations.

• Manage Domestic and International Transportation Operations - Oversee and coordinate complex domestic and international shipments, ensuring compliance with all U.S. and global customs, trade, and transportation regulations (CBP, BIS, EAR, ITAR). Ensure accurate documentation and timely execution of import/export activities, including dangerous goods shipments
• Compliance Oversight and Documentation - Maintain and enforce compliance with U.S. import/export regulations, dangerous goods requirements (IATA, IMDG, 49 CFR), and ADC policies. Prepare, review, and validate required shipping documents (commercial invoices, BOLs, packing lists, DG declarations) to support audits and prevent penalties
• Systems Utilization and Data Analysis - Leverage ERP, WMS, compliance software, and supplier/3PL portals to manage shipments, track performance, and support reporting requirements. Analyze logistics and supply chain data to identify trends, improve accuracy, and recommend process and system enhancements
• Process Improvement and Problem Solving -Proactively identify inefficiencies, risks, and opportunities for improvement within transportation and compliance processes. Develop and implement corrective actions, new procedures, or automation solutions to improve cost efficiency, accuracy, and decision-making
• Cross-Functional Collaboration and Support - Partner with other teams to ensure seamless execution of transportation and supply chain activities. Serve as the primary backup for Level 1 Traffic Coordinators, providing coverage during PTO and high-volume periods
• Carrier and Partner Management - Develop and maintain strong working relationships with carriers, freight forwarders, brokers, and regulatory partners. Lead resolution of escalated transportation claims, and disputes, or other transportation issues/delays
• Communication and Training - Provide guidance and support to other team members. Share knowledge of regulations, systems, and best practices to ensure consistent compliance and continuous improvement across the team

• College degree in International Business, Supply Chain Management, or similar, or 4+ years equivalent experience required
• 2+ years of Receiving or related logistics experience preferred
• Experience with Agile methodologies and the application of First Principles thinking to problem-solving and process improvement preferred
• Intermediate understanding of U.S. import/export regulations (CBP, BIS, EAR, ITAR) and international trade rules required
• Working knowledge of Incoterms, tariff classification, and free trade agreements (e.g., USMCA) preferred
• Extensive experience in transportation and supply chain processes and procedures required
• Demonstrated ability to anticipate needs, identify opportunities for improvement, and implement solutions required
• Experience developing and tracking transportation or supply chain performance metrics and dashboards required
• Exposure to ADC’s Supply Chain Application preferred
• Experience with ERP, WMS, and compliance software systems, including cross-system integration, required
• Intermediate to advanced Microsoft Excel, Outlook, and Teams skills required
• Proficiency in Microsoft Word required; experience with data analysis and visualization tools such as Power BI required
• Proven experience implementing and utilizing business process automation software such as Scribe, Esker, or comparable platforms to support operational improvements required
• Experience using supplier portals, FedEx/UPS portals, and other web-based logistics or supply chain management platforms required
• Experience applying analytical skills to evaluate issues, interpret data, and implement process, procedure, and business decision improvements required
• Strong attention to detail and communication abilities are also required
• Dangerous Goods Certification (IATA, IMDG, or 49 CFR) required
• Experience providing guidance, training, or mentorship to other team members preferred