Owners Association Collections Assistant bei Massanutten Resort

Massanutten Resort

Job Summary

Answer telephone calls, take payments, and help keep all correspondence sent to and received from owners about their timeshare ownership accounts.  Must have excellent customer service skills and be able to deal with owner's issues in a professional and courteous manner over the phone and in person.

Required

Experience using Microsoft Office Programs including Word and Excel

Prior administrative experience

Preferred

A commissioned Notary Public

Typical Schedule

Days:

Monday through Friday 

Hours:

Monday - 9:30am - 5pm, Tuesday, Wednesday & Friday 9:30am - 4:30pm , and Thursday 9am - 3pm 

Core Responsibilities

• Answer phones using correct phone status and etiquette
• Check file/print off reports for letters to be sent
• Type Warrant in Debts to be sent to Civil Court
• On Base court files – Quarterly and Yearly
• Notarize court papers and documents for Owners Association and guest on resort
• Other duties as assigned by management