Patient Support Representative at Burg Surgical Center bei Specialty Dental Brands-UT

Description

At the Burg Surgical Center, we are dedicated to providing exceptional outpatient surgical care with compassion and professionalism. We believe every patient and family deserves a supportive, positive experience, and our team works together to ensure each visit runs smoothly from start to finish. We are looking for a Patient Support Representative to join our team and serve as the welcoming connection between our patients, families, and staff.

Why Join Us? 

• Be part of a team that values compassion, respect, and patient-centered care.
• Gain experience in a supportive surgical setting with growth opportunities. 
• Competitive pay and benefits package. 
• A positive workplace culture where your work makes a real impact on patients and families.

Key Responsibilities:

• Greeting and assisting patients and families in person and over the phone with kindness and professionalism. 
• Coordinating surgical scheduling, pre-op instructions, and follow-up communication. 
• Verifying insurance coverage, securing pre-authorizations, and explaining patient financial responsibilities. 
• Registering patients and ensuring all documentation, consent forms, and health histories are complete. 
• Maintaining accurate records in our electronic medical record (EMR) system. 
• Supporting patients and families with questions or concerns, and connecting them to clinical staff when needed. 
• Collaborating with clinical and administrative teams to keep daily surgical operations on track.
• Perform other duties and responsibilities as assigned by management   
   

Qualifications:

• High school diploma or GED required. 
• 1–2 years’ experience in a healthcare setting (clinic, hospital, surgical center) preferred. 
• Experience with scheduling, insurance verification, or patient registration preferred. 
• Professional appearance and positive attitude 
• Ability to multitask and remain calm under pressure 
• Proficiency with Microsoft Office and practice management software

Comprehensive Benefits Package: 

• Medical, Dental, Vision, and 401(k) 
• Paid holidays 
• Paid time off 

Join our team and be part of a practice dedicated to excellence in Pediatric care. If you're ready to take your career to the next level, apply today! 

Requirements