General Agency Product Support Analyst bei Modern Woodmen General Insurance Agency, Inc. (MWAGIA)

Are you detail-oriented, have strong analytical skills, and passionate about helping others? If so, Modern Woodmen General Insurance Agency, Inc. (MWAGIA), a wholly-owned subsidiary of Modern Woodmen of America is seeking a General Agency Product Support Analyst.  You will play a vital role in delivering guidance, training, and educational support to financial representatives on non-proprietary life and health insurance products. This is more than a job, it’s a chance to contribute to a mission-driven organization that values service, community, and integrity.

Modern Woodmen of America is one of the nation’s largest fraternal benefit societies, with over $18 billion assets. Fraternals are unique membership organizations that pair the “member-owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.

Responsibilities:

• Advise financial representatives concerning available non-proprietary products and make recommendations as needed.
• Create and deliver General Insurance Agency presentations for regional and district webinars and home office schools.
• Assist in maintaining the General Insurance Agency website on the Resource Center, maintaining accurate contact information, commission schedules, and product information.
• Communicate and maintain correspondence with carriers and strategic partners regarding agent contracting, marketing support, and field communications.
• Process state insurance licenses and coordinate with the state insurance departments to resolve licensing issues and maintain accurate records for home office employees and the agency.
• Represent General Insurance Agency during home office schools and meetings as needed.
• Assist with Modern Woodmen declined life insurance process.

What we need:

• Bachelor’s degree in related field preferred or equivalent experience.
• Ability to pass the life and health insurance licenses within 6 months of hire.
• Ability to obtain America’s Health Insurance Plans (AHIP), long-term care, and Federal Marketplace certifications within 12 months of hire.
• Excellent interpersonal, written and verbal communication skills.
• Organize and prioritize daily tasks to work both independently and with a team.
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and other computer-based programs.

What we offer:

• Pay: The hourly pay for this position is $22.50. The specific rate will depend on the successful candidate’s qualifications and prior experience
• Work Arrangements: This is a full-time hybrid, hourly position: 37.5 hours per week (7.5 hours per day), Monday- Friday, with flexible start time between 7 a.m.-9 a.m. Hybrid positions work at least three days in office and the remaining days each week working from hom  Employees beginning to work in a new hybrid role will be asked to work on-site (five days a week) during the initial training period which may be up to one year.
•  Stability: Modern Woodmen has been Modern Since 1883® and exists for our members. We make long-term decisions that provide stability for our employees, financial representatives, and members.
• Respect for personal time: We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.
• Professional growth: Benefit from our commitment to employee development which includes educational offerings to enhance your knowledge of our industry.
• Great culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.
• A beautiful office: Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
• On-site Café: Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
• A thriving local community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It is home to more than our share of artists, festivals, and fun in every season.
• Exceptional benefits: Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:
  • Company-paid retirement plan
  • Matching 401(k) plan
  • Employee Impact Bonus
  • Medical, Dental and Prescription Drug Insurance. We pay 100% of employees’ health insurance premiums and 50% of employee dependents’ premiums.
  • Group term life insurance.
  • Long-term and short-term disability.
  • Voluntary benefits: vision, flexible savings accounts (FSA), accident insurance

Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person’s diverse opinions, attitudes, attributes, and feelings are respected.