Human Resources Coordinator - Benefits & Performance bei City of San Luis, AZ

About the Department

Under general supervision, performs a variety of professional, technical, and analytical duties in support of the City’s Human Resources Department’s Benefits & Performance Management programs.

As the Benefits and Performance Coordinator, you will:

• Coordinate a variety of support functions for Benefits, Wellness and Performance Management programs.
• Manage annual open enrollment, wellness fairs, and benefit plan changes including enrollments, additions/changes and terminations.
• Administer FMLA, ADA and Long-term Disability programs; supports retirement processing and retiree health benefits.
• Conduct new hire benefits orientations and facilitates enrollment in medical, dental, vision, life insurance, and retirement plans.
• Serve as liaison between employees, retirees, benefits vendors, and city departments for all benefit-related matters.
• Provide technical guidance on benefits, resolves issues, and coordinates complex claims with third-party administrators
• Perform monthly reconciliations for health, dental, vision and supplemental plans; prepares billing and deduction reports.
• Serve as HR Representative to the PSPRS Local Boards and secretary to the Benefits Trust Board; coordinates meetings and documentation.
• Ensure proper records management in compliance with city, state and federal retention guidelines.
• Prepare benefit-related correspondence and assists in benefit rate planning for budget purposes.
• Maintain confidentiality and promotes positive, cooperative relationships with staff, retirees, and the public.
• Design, implement and manage health and wellness programs, conducts needs assessments, organizes health events and workshops and tracks program effectiveness to promote employee physical, mental and emotional well-being.
• Ensure smooth administrative operations for performance reviews and help employees and managers understand and utilize the performance management system effectively.
• Set up and track employee evaluations and performance improvement plans.
• Provide training on performance management systems and performance improvement processes.
• Serve as liaison for performance-related inquiries
• Track development goals and prepares performance management reports.
• Perform other related duties as assigned.

Position Duties

Will possess knowledge of:

• Federal/State/City regulations, guidelines, policies, and procedures.
• Understanding of Recruiting and HR Concepts, policies and procedures.
• Principles and practices of public sector personnel administration, confidential records management, and effective customer service practices.
• Legal, ethical, and professional rules of conduct for HR employees.
• Proper English, spelling and grammar.
• Proficient in MS Office programs (Word, Excel, PowerPoint, Outlook, Teams & Visio)
• Human Resources Information Systems including Applicant Tracking Systems.

Will have the ability to:

• Organize, prioritize, and handle multiple tasks.
• Adhere to established deadlines and produce work that consistently meets or exceeds team benchmarks.
• Interpret information accurately and make decisions in compliance with applicable Federal/State/ City regulations, guidelines, policies, and procedures.
• Function independently in a fast-paced environment, as well as part of a team.
• Build rapport with team members and represent the Human Resources Department.
• Answer questions, advise staff, and assist with recruiting and selection issues. 
• Communicate effectively verbally and in writing. 
• Prepare and maintain the security and confidentiality of employee/financial records and reports.
• Use automated information systems to develop and maintain databases, spreadsheets, and documents.

Will be skilled in:

• Planning and organizing.
• Excellent communication both verbally and in writing.
• Excellent time management and detailed orientation.
• Demonstrating strong work ethic, self-motivation, high professional standards, initiative, and resilience.

Minimum Qualifications

• High school diploma or GED, and
• Minimum of three (3) years of progressively responsible administrative experience in a Human Resources environment, preferably in Benefits Administration; OR

Licenses and Certifications:

All required licenses and certifications must be maintained throughout employment.

Special Requirements:

• Residency within 25 miles of San Luis and within the U.S.

Desired/Preferred:

• Associate degree in a related field.
• Human Resources Certification: SHRM-CP or PHR
• Bilingual in Spanish. 
• San Luis residency.

Other Qualifications

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk and hear; use hands to finger, handle, feel or operate objects, tools or controls; reach with hands and arms; and perform repetitive movements of hands or wrists. The employee is frequently required to lift up to 10 pounds unaided. Employees must be physically capable of operating City vehicles, for job-related purposes, safely.  Specific vision abilities required for this job include close vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, an employee uses written and oral communication skills; reads and interprets data, information and documents; uses math and mathematical reasoning; performs highly detailed work; deals with multiple concurrent tasks; and interacts with others encountered in the course of work, including frequent contact with customers and/or the public and dissatisfied/abusive individuals.

Work Environment

The employee primarily works in a typical office environment during standard business hours, although some overtime may be required.  Employees interact with a variety of internal staff, external vendors, and the public while handling sensitive information and supporting employee programs.

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