Automotive Parts Return Specialist - (Role is onsite in New Holland, PA) bei Accenture

Contractor Opportunity: Automotive Parts Return Specialist  

Location: New Holland, PA – On-Site

Engagement Type: Contractor via Third-Party Supplier

Contracting Entity: Accenture

Supplier of Record: ETeams

Start Date: 10/13/2025

Duration: 12 Months with potential for extension

About the Role

We are seeking qualified contractors to fulfil the role of an Automotive Parts Return Specialist, who will be responsible for responsible for coordinating, processing, and tracking returned automotive parts from dealerships, service centers, and customers. This role ensures accurate documentation, compliance with warranty policies, and efficient inventory management while maintaining strong communication with internal teams, suppliers, and clients. The specialist plays a critical role in supporting quality control, minimizing losses, and improving the overall efficiency of the parts return process.  This opportunity is open to individuals located in New Holland PA, and/or surrounding areas.  

Contractors will be engaged and paid by a third-party payroll supplier, ETeams, which will serve as the employer of record for tax and compliance purposes.

Key Responsibilities

Core Duties: 

• Receive, inspect, and process returned parts according to company guidelines and warranty policies, while providing timely updates on status of returns, credits, and warranty claims resolutions
• Accurately log returned items into inventory management systems and maintain accurate inventory counts 
• Serve as the primary point of contact for dealerships, suppliers, and customers regarding return policies and procedures 
• Assist with audits, cycle counts, and inventory adjustments as required, including resolving discrepancies, shortages, or shipping errors in a professional and customer-focused manner 
• Recommend process improvements to enhance efficiency and accuracy within the returns workflow 
• Ensure compliance with environmental and safety regulations for packaging, shipping, and disposal of returned materials 
• Collaborate with warranty, quality, and engineering teams to ensure defective parts are documented and evaluated 
• Ability to lift up to 75 lbs. and stand or walk for extended periods

Deliverables or Project Scope: 

• Play a crucial role in maintaining the integrity and efficiency of the company’s inventory and warranty processes
• Accurately handle documentation, and routing of all returned parts, ensuring compliance with company policies, manufacturer guidelines, and regulatory standards
• Collaborate across multiple departments and serve as the primary liaison for external partners regarding returns, credit processing, and warranty claims
• Operate with a keen attention to detail, strong organizational skills, and a proactive approach to continuous process improvement
• Adhere to all company safety protocols and PPE requirements

Collaboration Tools or Platforms: 

• Use inventory management systems (e.g., SAP, Oracle, or other ERP tools)
• ERP systems and Microsoft Office Suite (Excel, Word, Outlook)

Qualifications

• High School Diploma or GED
• 2+ years of experience in parts returns, warranty processing, logistics, or inventory control (automotive industry experience strongly preferred)

Preferred Qualifications

• Strong knowledge of automotive parts, warranty policies, and return procedures
• Strong problem-solving skills and the ability to work independently with minimal supervision
• Experience in warehouse, office, and shipping/receiving environments

How to Apply

Please register and submit your resume at  Avature Contractor Exchange.  Qualified candidates will be contacted by Accenture’s Direct Sourcing team for initial screening, then by ETeams for next steps.

Compliance Notes

This is a contractor role administered through a third-party payroll supplier. The supplier will determine compensation, benefits, and applicable employment policies. The contractor will not be eligible for employee benefits from Accenture.

The supplier will ensure compliance with applicable federal and state laws including ADA, FMLA, and local ordinances.

Contractors must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States.

Individuals currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Contractor candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. A criminal conviction history is not an absolute bar to engagement with Accenture.

Accenture will not discriminate against individuals because they have inquired about, discussed, or disclosed their own pay or the pay of another individual. Those with access to compensation information as a part of their job functions may not disclose such information unless the disclosure is:

• In response to a formal complaint or charge,
• In furtherance of an investigation, proceeding, hearing, or action, or
• Consistent with Accenture’s legal duty to furnish information

California residents or those planning to work from Los Angeles County should review additional notifications here.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the contractor engagement process.

Compensation Disclosure

Compensation for contractor roles supporting Accenture is determined by the contractor’s employer ETeams, and varies depending on factors such as location, role, skill set, and experience.

As required by law, below you’ll find the reasonable range of compensation ETeams expects to pay for this role if hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits Eteams offers all eligible employees a comprehensive benefits package including, but not limited to: Health, dental, and vision insurance, 401(k) retirement savings plan, Timely payroll and compliance Rain App (Advance payment)

Compensation Range: $18.00 to $18.00 per hour

Drug-Free Workplace

Accenture maintains a drug-free workplace. Engaging in illegal activities, including drug abuse, may result in termination or other appropriate action. The unlawful manufacture, sale, distribution, transfer, dispensation, possession, or use of controlled substances or marijuana in the workplace is strictly prohibited.

Equal Employment Opportunity Statement

Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law.

Accenture’s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of the Accenture Equal Opportunity Statement.

Accenture is an EEO and Affirmative Action supporter of Veterans and Individuals with Disabilities and is committed to providing veteran engagement opportunities.

Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances. If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodation through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions.