- Professional
- Optionales Büro in Suwanee
- Competitive Salary
- Excellent health insurance benefits which includes a bundled medical + dental package
- 401(k) program with up to 6% company match (at 100%)
- Tuition reimbursement (with Manager approval)
- Gym membership reimbursement
- Employee Assistance program
- Referral bonus
SUMMARY
The Technical Trainer is the primary instructor/trainer on Habasit belting products and end user applications which use Habasit belting products. This role has the main responsibility for planning the training curriculum and instructing new and tenured customer care representatives and sales associates. The Technical Trainer shall also monitor and measure outcomes and effectiveness of his/her training initiatives; and improve learning solutions to better reach targeted results when necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Responsible for Habasit belting product training and customer applications training
- Provides an engaging instructional experience utilizing effective training methodologies, techniques, concepts, tools and practices, and which aims full retention of information presented during training sessions.
- Responsible for curating existing training materials and for development of new/improved content when existing content is not available
- Responsible for grading and training record management of trainees
- Responsible for identifying training needs and trainee needs commensurate with business objectives, position requirements, and consulting with management when applicable.
- Assists with implementation, facilitation and maintenance of e-learning initiatives related to product training.
- Must be available for both in person (live) and virtual training situations
- Secondary responsibility, as time permits, to lead the development and instruction on Habasit products for customer education/marketing purposes
- Responsible for operating within budgetary requirements
- Any other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Required – In depth working knowledge of belting products and customer applications using belting products (Habasit specific knowledge highly preferred)
- Required – Competence in Microsoft Office, Word, Excel, PowerPoint
- Required – Read, write and comprehend English
- Required – Ability to manage multiple priorities, plan, and work across multiple business disciplines
- Preferred – Instructional design experience - gap analysis and adult learning methodologies
- Preferred – University degree in technical discipline or business administration
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds, with assistance if necessary. Occasionally operate a variety of machines, including but not limited to forklifts, trucks, automobiles, etc. Frequently available for domestic travel.
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