Customer Solutions Engineer bei Optimove
Optimove · New York, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in New York
Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed.
- Lead technical discovery sessions with clients to assess existing tech stacks and define integration strategies.
- Design and implement tailored solutions leveraging Optimove’s suite of products, including data integration, real-time event streaming, and cloud-based technologies.
- Collaborate with internal teams, including R&D, Product, Operations, and Professional Services to shape and refine solutions.
- Partner with Optimove’s ecosystem of partners to design and execute integrations benefiting multiple clients.
- Troubleshoot, debug, and proactively resolve technical challenges.
- Translate client business needs into actionable technical solutions and lead client-facing technical discussions.
- Identify risks and ensure smooth, reliable implementations.
- 2+ years of experience in a customer-facing technical role (Solutions Engineering, Technical Consulting, Implementation Engineering, or similar).
- Strong knowledge of API integrations, cloud platforms, and data pipelines.
- Demonstrated problem-solving and troubleshooting abilities.
- Strong project management skills with the ability to handle multiple client implementations simultaneously.
- Passion for technology, innovation, and delivering exceptional customer experiences.
- Experience with SQL, JavaScript, and HTML is a plus.
This is a client-facing role where you will directly influence customer success, partner integrations, and solution design. If you’re a tech-savvy problem solver with a passion for delivering innovative solutions, we’d love to have you on our team.
