Branch Administration Officer (Edmonton, QLD, AU, 4869) bei Best Doors (dormakaba Edmonton Branch)

Best Doors has been providing Australians with exceptional service and garage doors since 1975. When it comes to service and value, Best Doors prides itself on being the best - guaranteed!  If you are looking for a role where you can enjoy coming to work every day and work with a fantastic bunch of people, then keep reading! This might be the role you've been looking for.

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

An opportunity has become available for a highly motivated and experienced Administration Officer to join our team, where you’ll play a key role in supporting day-to-day branch operations. From handling customer enquiries to processing sales and supporting accounts, this role is perfect for someone who thrives in a fast-paced, customer-focused environment.

Key responsibilities will include:

• Deliver professional customer service via phone, email, and in-person as the branch’s first point of contact.
• Process sales orders, payments, and daily invoicing accurately and efficiently.
• Coordinate service bookings and support the Service Department with admin tasks.
• Assist with quotes, data entry, and maintaining accurate records in the CRM system.
• Manage and store contracts, compliance documents, and project files.
• Support accounts with banking, payment processing, and follow-up on outstanding payments

YOUR SKILLS 

You are a highly organised, detail-oriented person who enjoys providing outstanding customer service while keeping operations running seamlessly. With a background in admin or customer support, you’re comfortable working with systems, juggling competing priorities, and being a key support to the branch team.

You’ll bring:

• Previous experience in administration, customer service, or branch coordination.
• Excellent communication skills and the ability to manage enquiries and resolve issues professionally.
• High attention to detail with strong data entry and document checking skills.
• Proficiency in Microsoft Office and experience using CRM or ERP systems.
• Ability to adapt to change and manage competing priorities calmly and effectively.
• Knowledge of compliance processes and basic accounts support functions.

A pre-employment medical, including drug and alcohol screening will be required.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE         

Join an Industry Leader on a Global landscape. Not only are we one of the best at what we do in Australia and New Zealand, but also the world! 

• Access to discounted Health Insurance.
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee with pillars focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities.
• Empowering Wellness: Every Employee has access to a WhereFit membership, accessing discounts for Gym memberships, apparel and more!

To learn more about us and what we do, visit our website: Residential & Industrial Garage Doors | Best Doors

Don’t miss out on this opportunity to make a significant contribution to our business and be a part of our growth.

dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.