Director, Enterprise Platforms (Remote) bei Trace3
Trace3 · Denver, Vereinigte Staaten Von Amerika · Remote
- Senior
Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
ABOUT THE ROLE:
The Director, Enterprise Applications & Analytics is responsible for shaping and scaling the organization’s enterprise applications ecosystem and reporting/analytics capabilities to support long-term business growth. This role will provide strategic direction, build organizational structures that scale effectively, and drive innovation across ERP, CRM, ITSM, and reporting platforms.
In addition to leading the enterprise applications function, the Director will oversee the Reporting & Analytics team, ensuring that the organization has trusted data, actionable insights, and modern business intelligence practices.
As a senior leader, the Director will be accountable for maximizing ROI on enterprise technology and analytics investments, ensuring business alignment, and fostering cross-functional collaboration. This individual will be expected to dig deep into applications and data, challenge the status quo, and push the organization to adopt emerging technologies and modern analytics practices that create competitive advantage.
WHAT YOU'LL DO:
Strategic Leadership & Vision
- Define and execute the enterprise applications strategy and roadmap to support organizational growth and scale.
- Continuously evaluate emerging technologies and application capabilities to drive innovation and improve business performance.
- Partner with executive leadership to ensure enterprise applications directly enable strategic goals and measurable outcomes.
Team & Organizational Development
- Build and scale high-performing enterprise applications and analytics teams, creating structures and governance models that support growth.
- Provide coaching, mentorship, and professional development opportunities to develop future leaders.
- Foster a culture of accountability, innovation, and continuous improvement.
Applications Ownership & Optimization
- Oversee ERP (NetSuite), CRM, ITSM (ServiceNow), and related platforms, ensuring alignment with business needs.
- Lead enterprise-wide implementations, integrations, and upgrades with a focus on scalability, adoption, and ROI.
- Drive process automation, analytics, and digital transformation initiatives across business functions.
- Ensure data integrity, governance, and compliance across platforms.
Reporting & Analytics Leadership
- Oversee the Reporting & Analytics team to deliver consistent, accurate, and actionable business intelligence.
- Establish a data governance framework and reporting standards across the organization.
- Partner with business leaders to ensure reporting and analytics provide meaningful insights that drive decision-making.
- Guide the adoption of advanced analytics, visualization tools, and predictive capabilities.
Financial & Vendor Management
- Partner with Finance to manage budgets, forecasts, and P&L accountability for enterprise applications.
- Negotiate and oversee vendor relationships, contracts, and licensing to maximize value.
- Ensure application spend is optimized and investments are tied to business impact.
Cross-Functional Collaboration
- Collaborate with IT, Finance, Operations, HR, and other stakeholders to align applications to business priorities.
- Serve as a thought partner to functional leaders, challenging them with new possibilities and future capabilities.
- Drive adoption of enterprise tools across the organization, ensuring consistency, efficiency, and collaboration.
QUALIFICATIONS & INTERESTS:
- Bachelor’s degree from an accredited university.
- 10+ years of experience overseeing enterprise applications (ERP, CRM, ITSM), with a track record of scaling platforms in growth-oriented organizations.
- 5+ years of proven leadership experience managing teams and building organizational structures that scale.
- Deep expertise in ERP (NetSuite preferred), CRM, and ServiceNow, with strong knowledge of integration strategies and platform roadmaps.
- Experience leading reporting, analytics, or business intelligence teams, including governance and data strategy.
- Demonstrated success driving enterprise-wide digital transformation and process optimization initiatives.
- Strong business acumen, including experience with budget planning, cost optimization, and P&L accountability.
- Experience in high-growth or transformational environments where scaling technology was essential.
- Knowledge of ITIL, Agile, and DevOps practices.
- Experience leveraging advanced analytics, AI/ML, or automation tools to enhance enterprise applications.
- Proven ability to evaluate, adopt, and implement emerging technologies in alignment with strategic priorities.
- Exceptional communication and interpersonal skills, with the ability to influence executives and diverse stakeholders.
- Strong vendor management and contract negotiation experience.
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Stocked kitchen with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email [email protected].
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
