HCM Talent Functional Manager - Board of Commissioners bei Lucas County

ESSENTIAL JOB FUNCTIONS

• Provides primary support for “Talent” including “Performance” functional issues/questions; collaborates with HR staffs of County agency users to resolve module relationship issues (e.g., talent acquisition to onboarding to core HR); performs data cleansing and validation tasks on a regular basis - (e.g., all employees have a position, parent position and all other required information); ensures positions, departments, locations, and related data are kept updated (e.g., inactivating positions that are no longer being used); works with County agency “Power Users” as they need additional guidance or training on quarterly update enhancements; develops and provides various user training sessions (HR modules, employee “self-service” capabilities, etc.)
• Facilitates utilization of the HCM system for recruitment purposes; manages changes to the “landing page” for applicants interested in County employment; works with County agencies to develop & implement specific questions related to minimum qualifications (MQs) for positions posted for recruitment for efficient auto-progression to the next step of the process for applicants who meet MQs; develops & maintains each stage of the hiring process to keep applicants and hiring managers apprised of the job requisition status; reviews and approves quarterly update enhancements.
• Facilitates utilization of the HCM system for “onboarding” of new hires; monitors Recruiting Dashboard to ensure new hires are moving through the Oracle 

Cloud system in a timely manner; updates business processes as needed to ensure efficiency, develop journeys, promote & maintain a unified method of hiring across Lucas County user agencies; works with agencies not currently using the “Onboarding” module to help them understand the benefits & assists them in implementation of the module.

• Communicates with LCIS and the Auditor’s Office to explain Oracle configuration changes and using best practices as users opt-in and Oracle rolls-out additional modules. 
• Oversees the HCM system “Help Desk”; monitors & resolves HR Help Desk issues as they are submitted (e.g., request to add new jobs, departments, positions); monitors the status of work orders; develops & updates “how to” guides for navigation and module usage; maintains “FAQ” updates; liaisons with Oracle to maintain the Oracle “Guided Learning” platform; leads the team of Super Users assigned to assist with the Help Desk module.
• Tests quarterly updates to determine impact to business processes & troubleshoots possible resolutions; collaborates with County agency users to prioritize enhancements & process improvements; maintains training guides for specified modules and tasks, communicating with user agencies as changes are implemented. 
• Assists County user agencies to submit LCIS Work Orders to request work history or other information from the legacy system (PeopleSoft).
• Additional duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Computer literate in a Windows environment; proficient in Microsoft Office Applications
• Knowledge of best business practices in HR that can be implemented through use of HRIS
• Ability to work independently to accomplish daily tasks.
• Demonstrated track record of multitasking with positive results
• Excellent written and verbal communication skills
• Exhibited flexibility and professionalism.
• Must have the ability to successfully operate under tight time constraints
• Demonstrated ability to apply principles to solve practical, everyday problems; deal with a variety of variables in a somewhat unfamiliar context; define problems, collect data, establish facts and draw valid conclusions; handle sensitive inquiries from and contacts with officials and general public; maintain a strict level of confidentiality.
• Ability to add, subtract, multiply and divide whole numbers and fractions
• Skill in operating standard office equipment including a laptop computer

UNUSUAL WORKING CONDITIONS

• Some work outside of the normal days/hours of work may be required.
• Some occasional travel (including overnight) may be required.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Human Resources or a related field and at least five (5) years of work experience in human resources or a related field, to include at least three (3) years of end-user experience with HRIS software (with at least one (1) year of experience specifically with Oracle HCM, either as an end-user and/or in a lead role during initial implementation); OR an equivalent combination of related education, training, certification and experience. Experience with Oracle is strongly preferred.