E-Billing Specialist bei Holland & Hart LLP

General Purpose:

The E-Billing Specialist is responsible for processing and submitting monthly invoices for electronically billed clients through third-party vendor sites using full knowledge and understanding of the accounting software. This position will support the administration and management of electronic billing processes for all e-billed clients. This position will also assist in coordinating technology functions, upgrades, and enhancements for the Client Accounting team as it relates to E-Billing Platforms and Prebill Manager. This role requires 3+ years of hands-on E-billing experience in a law firm or professional services firm.

Essential Duties/Responsibilities:

• Processes electronically billed invoices for specific attorneys or clients as assigned.
• Responsible for setting up clients migrating to electronic billing for all vendor third-party sites and Aderant eBillingHub.
• Monitors invoice validation, approval, reductions, and rejections of e-billed invoices to ensure full payment of invoices.
• Responsible for updating e-billing data, such as budgets, rates, timekeepers, and disbursement mapping.
• Assists with implementation of enhancements and troubleshoots electronic billing issues.
• Communicates e-billing guidelines and updates to the billing team and ensures compliance with all e-billing guidelines.
• Assists with Aderant eBillingHub setup – using specifically for tracking requirements by client.
• Assists collection team with follow-up on aged invoices submitted electronically, including research of short-paid invoices.
• Assists attorneys/assistants with training on Prebill Manager.
• Meets with attorneys/assistants to discuss electronic billing processes as needed.
• Assists with testing and training for Aderant and Prebill Manager upgrades and related software. Attends vendor software user group meetings.
• Perform additional duties and tasks as assigned, demonstrating flexibility and a commitment to supporting the firm's overall objectives.

Job Qualifications (Education, Experience and Certification):

• 3+ years hands-on E-billing experience in a law firm or professional services firm required.
• Familiarity with legal billing software (Aderant, eBillingHub, Elite Enterprise, etc.). Advanced proficiency strongly preferred.
• Familiarity with E-Billing vendor sites such as T360, CounselLink, Legal Tracker, Collaborati, and Passport strongly preferred.
• Requires fundamental knowledge of accounting software and basic accounting principles.
• Requires analytical skills to apply knowledge to practical situations and the ability to foresee problems and effect solutions.
• Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands, with consistently high production.
• Exceptional attention to detail and proofreading skills.
• Requires above average typing and ten key skills, and proficiency in the Microsoft Office suite of products (Outlook, Word and Excel).
• Requires good organizational and planning skills to prioritize and complete assigned bills accurately and in a timely manner and to assess, recommend and implement improved work procedures.
• Good interpersonal/communication skills required to work effectively with personnel at all levels within the firm.
• Requires dependability and a willingness to meet the requirements of the position and accepts a wide variety of assignments with a positive attitude and team spirit.
• Requires absolute confidentiality and discretion.

Competencies:

• Job Knowledge & Technical Skill: Demonstrates an understanding of objectives, duties, responsibilities, and expectations of the job with exceptional quality work.
• Communication: Understands the importance of and demonstrates verbal, written, and non-verbal communications.
• Team Player: Works within team and cross-functionally to meet required results.
• Customer/Client Experience: Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm.