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Hospital - Case Manager bei O9800 - HOPD Mays Cancer Center

O9800 - HOPD Mays Cancer Center · San Antonio, Vereinigte Staaten Von Amerika · Onsite

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The Case Manager will coordinate activities that promote quality outcomes, patient throughput, and discharge planning while supporting a balance of optimal care and appropriate resource utilization. The Case Manager will identify potential barriers to patient throughput and quality outcomes minimizing delays in discharge plans.

Responsibilities

  • Conduct psychosocial assessments to identify patient needs and develop appropriate care plans.
  • Collaborate with physicians, nurses, and other healthcare professionals to ensure coordinated and comprehensive patient care.
  • Participate in interdisciplinary team meetings and contribute to care discussions and decision-making processes.
  • Assist patients and families with discharge planning, including arranging for home care services, rehabilitation, or other necessary
    follow-up care.
  • Advocate for patients’ needs and preferences, ensuring their voices are heard and their care preferences are respected
  • Address any issues related to patient rights, access to care, or ethical considerations in collaboration with the care team and
    hospital leadership.
  • Coordinate with community resources and agencies to provide patients with additional support.
  • Serve as a liaison between patients, families, and the healthcare team, addressing any concerns or questions related to care and
    treatment
  • Provide guidance and support to patients and families regarding care options, resources, and follow-up plans.
  • Provide education to patients and families about available resources and services
  • Develop and implement support groups or educational programs for patients and families.
  • Monitor patient progress and adjust care plans as necessary to achieve optimal health outcomes.
  • Document patient assessments, care plans, and progress notes accurately and in a timely manner. Maintain accurate and
    confidential patient records and documentation
  • Other duties as assigned

Qualifications

  • Ability to work effectively as part of an interdisciplinary healthcare team.
  • Ability to advocate for patients and navigate complex healthcare systems.
  • Strong assessment and problem-solving skills.
  • Ability to work collaboratively and flexibly with a diverse team
  • Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
  • Ability to provide empathetic and non-judgmental support to patients and families.
  • Thorough understanding of medical terminology and hospital procedures.
  • Familiarity with community resources, support services, and public assistance programs.
  • Ability to manage multiple priorities, effective organizational and time management skills, along with strong teamwork skills.
  • Demonstrated proficiency in the use of Electronic Medical Record and Case Management software.
  • Effective computer skills using Microsoft Office (Word, Excel, PowerPoint, etc.) and database software.

EDUCATION:

  • Bachelors in Nursing or Masters Social Work required

EXPERIENCE:

  • Minimum of 2 years of experience in a hospital or acute care setting  

CERTIFICATION/LICENSURE:

  • LMSW Licensed Master Social Worker OR RN Registered Nurse required
  • Certification in Case Management CCM or ACM preferred 
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