
- Professional
- Optionales Büro in Newport
Working within a small cohort of other Cover Conveyancers you will provide legal advice and assistance to clients whilst maintaining an excellent level of customer service at all times whilst the Fee Earner of the caseload is on leave. Full training will be provided as well as continuous support from Conveyancing Managers, Background Teams, and the Legal Director to succeed in your role.
- To provide support and to cover conveyancers who are absent and on leave to ensure their case load is managed and transactions continue to be progressed to exchange and completion.
- Dealing effectively with clients and introducers both over the telephone and in email to provide advice and assistance to them in relation to residential property matters in accordance with Company protocol using a bespoke CMS system.
- To continuously achieve individual and team targets in relation to customer service, number of exchanges, timelines, and average fees.
- Collaborate effectively with colleagues in background teams and our introducers to ensure a positive experience for all clients and to secure our ongoing commercial relationships.
The Individual
- Technical legal knowledge of land law and the conveyancing process.
- Demonstrable conveyancing experience including both freehold and leasehold titles.
- Previous experience of managing own caseload in a fee earning role, ideally in a volume conveyancing practice.
- Ability to work in a targeted based environment and continuously deliver against agreed KPIs and targets.
- Exceptional customer service and relationship building experience.
- Proficiency with CMS systems and willingness to learn and adapt to new systems.
Company Benefits
We have a vast array of benefits which we continue to enhance to ensure the most comprehensive, supportive and engaging benefits package is available for our team, key features include:
- Competitive basic salary in addition to uncapped performance bonus paid monthly and quarterly based individual achievement of KPIs and an annual Company bonus of £1,000
- Up to 40 days annual leave inclusive of Bank Holidays
- Option to purchase up to 5 days leave
- Hybrid working with flexible working times
- Enhanced maternity and paternity leave
- Company Sick Pay
- Discounted Gym Membership
- Subsidised Conveyancing
- Employee Assistance Scheme which includes counselling sessions
- Well being programmes